Julissa Gutierrez-bowman

Managed front desk operations in a busy family practice, greeting patients and fostering a welcoming environment

- Scheduled appointments and coordinated patient flow to support efficient daily operations

- Maintained accurate electronic health records (EHR) while ensuring patient confidentiality

- Communicated with patients, providers, and staff to ensure smooth coordination of care

- Handled phone calls, insurance information, and administrative tasks professionally

Managed front desk operations in a busy family practice, greeted patients and maintained a welcoming environment

- Provided efficient service in a high-volume environment while maintaining accuracy

- Managed cash handling, including balancing registers and providing accurate change

- Processed returns and resolved customer concerns, enhancing shopping experience and guiding customers throughout store

- Assisted in daily store operations including cashiering, stocking, and customer service

- Supported leadership by delegating tasks and coordinating workflow for improved team efficiency

- Documented patient visits in real time, including histories, exams, and treatment plans

- Roomed patients, obtained vital signs, and gathered visit information

- Prepared and updated patient charts to support provider efficiency

- Coordinated lab and imaging results to ensure complete and accurate records

- Maintained strict patient confidentiality in a clinical setting

- Assisted with scheduling and front office duties