Julisha Cook
Charlotte
Summary
Compassionate Patient Transporter with hands-on experience escorting patients in medical facilities. Strong team collaborator with effective communication skills, dedicated to enhancing patient safety and care. Organized and reliable professional skilled in managing multiple priorities and committed to achieving team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CNA/Sitter
Corrections facility
Concord
01.2024 - 05.2024
- Provided direct patient care in a secure corrections environment.
- Assisted with daily living activities for residents in custody.
- Monitored and documented patient vital signs and behavioral changes.
- Conducted a meeting with a juvenile to explain contract terms.
Patient Safety Sitter
Community Care Partners
Concord
01.2023 - 10.2023
- Collaborated with medical staff to enhance patient safety and care quality.
- Assisted patients with bathing, dressing, and grooming to maintain health and hygiene.
- Provided physical support to patients through diverse types of mobility assistance.
- Delivered physical support to patients through various mobility assistance methods.
- Warmly greeted patients and visitors and made each feel welcome.
Customer Service Representative Remote
Maximus
Remote
08.2021 - 10.2021
- Responded to high volume of customer calls promptly, ensuring minimal wait times for clients.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed customer inquiries and suggestions with a focus on resolution and satisfaction.
- Finalized all tasks and responsibilities before contract conclusion.
Patient Safety Attendant
RHA
Charlotte
04.2018 - 01.2021
- Monitored patient progress and communicated changes to healthcare professionals to ensure timely interventions.
- Coordinated with healthcare professionals to deliver integrated care plans for patients.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Completed reports and documentation accurately and within deadlines, supporting seamless patient care.
Caregiver Attendant
Carilion Assisted Living
Harrisburg
01.2016 - 03.2018
- Provided dressing guidance, grooming assistance, meal preparation, and medication reminders to enhance client independence and well-being.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored client vital signs, administered medications, and tracked behaviors to ensure healthcare supervisor received timely and accurate updates.
- Turned and positioned bed bound patients to prevent bedsores and maintain comfort levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Fostered strong relationships with clients to provide emotional support and companionship, improving overall client satisfaction.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Ensured cleanliness of household and managed laundry to provide a comfortable space for clients.
Education
High School Diploma -
Lumberton Senior High School
Lumberton, NCSkills
- Patient care
- Patient monitoring
- Vital signs
- Patient observation
- First aid proficiency
- Care plans
- Long term care
- Medical terminology
- Hospital experience
- Computer skills
- Team collaboration
- Adaptability and flexibility
- Effective communication
- Communication skills
- Patient privacy
Certification
- Driver's License
- CNA
- State Tested Nursing Assistant
Additional Information - Work Authorization
Authorized to work in the US for any employer
Personal Information
Willing To Relocate: Cabarrus County, NC
Timeline
CNA/Sitter
Corrections facility
01.2024 - 05.2024
Patient Safety Sitter
Community Care Partners
01.2023 - 10.2023
Customer Service Representative Remote
Maximus
08.2021 - 10.2021
Patient Safety Attendant
RHA
04.2018 - 01.2021
Caregiver Attendant
Carilion Assisted Living
01.2016 - 03.2018
High School Diploma -
Lumberton Senior High School