Julie Thayer
Thomasville
Summary
Tenacious and diligent employee with strong organizational skills and quick adaptability to new or unknown subjects. Ability to handle multiple projects simultaneously with a high degree of accuracy. Can read, write, and fluently speak in two languages (Spanish and English). Successfully demonstrates efficiency and care towards the workload presented, and resilience in the face of exigent circumstances.
Overview
2
2
years of professional experience
Work History
Home Department Associate
Walmart
06.2023 - Current
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions both in English and in Spanish about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better understand individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences and translating for customers with a language barrier.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prioritized helping customers over completing other routine tasks in store.
- Consistently maintained a clean and organized work environment.
- Monitored customers for signs of security concerns and escalated issues to management.
Front Desk Receptionist and Translator
Tom A. Finch YMCA
08.2021 - 07.2023
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Trained new team members on company procedures, customer service and issue resolution.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Successfully translated written and verbal information from English to Spanish and vice-versa in person, and over the phone.
- Translated important written documents for Spanish-speaking members, and ensured the transfer of information was coherent.
Education
No Degree - Criminal Justice Technology Associates
Greensboro Technical Community College
Greensboro, NC12.2024
High School Diploma -
Thomasville Senior Highschool
Thomasville, NC06.2023
Criminal Justice Foundations Certificate - Criminal Justice
Davidson-Davie Community College
Thomasville, NC05.2023
Skills
- Retail Merchandising
- Cash Handling
- Customer Assistance
- Product Knowledge
- Store Organization
- Excellent Written and Verbal Communication
- Attention to Detail
- Customer Service
- Strong Communication and Interpersonal Skills
- Decision-Making
- Friendly and Helpful
- Adaptable and Flexible
Timeline
Home Department Associate
Walmart
06.2023 - Current
Front Desk Receptionist and Translator
Tom A. Finch YMCA
08.2021 - 07.2023
No Degree - Criminal Justice Technology Associates
Greensboro Technical Community College
High School Diploma -
Thomasville Senior Highschool
Criminal Justice Foundations Certificate - Criminal Justice
Davidson-Davie Community College
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