JULIE MEADOWS
Raleigh
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrator
Orkin Pest Control
05.2023 - Current
- Maintained personnel records and updated internal databases to support document management.
- Gathered, organized and input information into digital database.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Oversaw appointment scheduling for both clients and personnel.
- Maintained office supplies and equipment to support team productivity.
- Managed accounting functions such as invoicing customers and reconciling accounts.
English As A Second Language (ESL) Teacher
English Program in Korea (EPIK)
02.2022 - 02.2023
- Resolved crises in the classroom.
- Organized and communicated with other teachers to complete daily tasks.
- Supported new ESL teachers by providing resources and knowledge to implement into their work.
- Used the computer often to work with budgets, communicate with coworkers, and create lessons through programs such as Google and Microsoft Office.
Associate Trainer
Panera Bread
08.2015 - 03.2020
- Contributed to employee development plans in support of job-specific skills development.
- Assisted in monitoring trainee performance to identify gaps in training.
- Conducted assessments of employee understanding and performance.
- Resolved conflicts and answered questions for customers over the phone.
- Filled in-person and phone orders for customers.
Education
Bachelor Of Arts (B.A.) - English
Regent University
Virginia Beach, VA05.2019
Skills
- Strong Communication skills
- Computer Skills
- Excellent Customer Service Skills
- Workforce Readiness
- Documentation Skills
- Phone skills
- Problem-solving
- Scheduling
- Office administration
- Schedule coordination
Certification
Certificate in TEFL/TESOL
Timeline
Administrator
Orkin Pest Control
05.2023 - Current
English As A Second Language (ESL) Teacher
English Program in Korea (EPIK)
02.2022 - 02.2023
Associate Trainer
Panera Bread
08.2015 - 03.2020
Bachelor Of Arts (B.A.) - English
Regent University