Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julie Mack

Kernersville

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

24
24
years of professional experience

Work History

Lead

Tyson Foods
Wilkesboro
09.2017 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Worked effectively in team environments to make the workplace more productive.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Store Manager

Speedway Gas Station
North Wilkesboro
04.2014 - 08.2017
  • Implemented efficient systems for tracking stock movement.
  • Recruited, trained and supervised new employees.
  • Managed daily banking activities such as deposits and withdrawals.
  • Performed regular price checks to ensure competitive pricing.
  • Developed relationships with suppliers to negotiate better prices.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Resolved customer complaints in a timely manner.
  • Established customer service standards and monitored staff compliance.
  • Planned special promotions or discounts based on market trends.
  • Developed strategies to maximize sales and profitability.
  • Created weekly work schedules for store personnel.
  • Monitored inventory levels and placed orders to restock shelves.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Ensured compliance with safety regulations and company policies.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.

Security Officer

Allied Universal Security
Columbia
08.2011 - 03.2014
  • Confirmed visitor identification prior to granting entry into the building.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Assisted in the development and implementation of security policies and procedures.
  • Responded to alarms and conducted investigations as required.
  • Adhered to post orders while maintaining a visible presence around the property.
  • Maintained accurate logs of all security related activities.
  • Provided escorts for visitors as needed throughout the facility.
  • Performed first aid and CPR when necessary during emergency situations.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Monitored premises and recorded activity in daily officer reports.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.

Line Leader

Tyson Foods
Wilkesboro
06.2001 - 02.2011
  • Ensured that all team members followed company policies and regulations regarding safety, work environment, attendance.
  • Trained new hires on the use of machinery and standard operating procedures for the line.
  • Assisted in troubleshooting problems related to production line equipment or processes when needed.
  • Developed strategies for improving operational efficiency and productivity.
  • Managed daily staff rotations and ensured workers were in their assigned positions.
  • Enforced proper usage of Personal Protective Equipment among all personnel at the workplace.
  • Resolved conflicts between coworkers in a professional manner while maintaining a safe working environment.
  • Performed regular inspections of equipment to identify maintenance needs or potential issues.
  • Provided guidance and instruction to employees on safety protocols and operating procedures.
  • Monitored production lines to ensure accuracy of product quality, quantity, and timing.
  • Implemented changes as directed by management to improve overall productivity.
  • Prepared line set-ups for following shifts for overall increased line efficiency.
  • Interacted with professionals at the end of shifts to provide details on all uncompleted tasks.
  • Trained new line workers in proper operational procedures and safety protocols.
  • Supervised daily line operations to ensure production targets were met or exceeded.

Education

High School Diploma -

Wilkes Central High School
Moravian Falls, NC
05-1995

Skills

  • Inventory management
  • Employee training
  • Customer service
  • Financial analysis
  • Sales strategy
  • Team building
  • Time management
  • Conflict resolution
  • Safety compliance
  • Problem solving
  • Microsoft office
  • Networking
  • Supervision and leadership
  • Data management
  • Flexible and adaptable
  • Good Telephone Etiquette
  • Multitasking
  • Quality assurance
  • Problem-solving
  • Active listening
  • PPE use
  • Cultural awareness

Timeline

Lead

Tyson Foods
09.2017 - Current

Store Manager

Speedway Gas Station
04.2014 - 08.2017

Security Officer

Allied Universal Security
08.2011 - 03.2014

Line Leader

Tyson Foods
06.2001 - 02.2011

High School Diploma -

Wilkes Central High School

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