Summary
Overview
Work History
Education
Skills
Timeline
Generic

Juliana Brule

Arden

Summary

I am a passionate worker with notable experience in a fast-paced coffee shop/cafe setting, notably at The Beanery Cafe and Bakery. I excel at quickly adjusting to change and strive to provide only the best customer service. I also have proven ability in a leadership position to organize a team and keep on task.

Overview

4
4
years of professional experience

Work History

Assistant Manager

The Beanery Cafe and Bakery
02.2022 - Current
  • Collaborated with my manager and the owner to come up with new exciting specialty items, ways to improve the costumers experience, and new methods to work more efficiently as a team.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and predict future needs.
  • Offered hands-on assistance to customers, assessing needs, and addressing any complaints with a professional attitude.


Team Lead

Duck Donuts
04.2025 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Optimized customer experience by having extensive knowledge on products and how they are made, ensuring they are satisfied with their purchase.

Office Assistant

Wildewood Community Pool
05.2024 - 09.2024
  • Created and maintained detailed records of all office activities.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Handled cash and credit transactions with proper documentation.

Sales Associate

Hobby Lobby
11.2021 - 05.2022
  • Engaged with customers to build rapport and loyalty.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

Associate of Science - Secondary Education

College of Southern Maryland
La Plata, MD
05-2027

Skills

  • Coffee expertise
  • Coffee machinery
  • Work assignment delegation
  • Attention to detail
  • Quality control
  • Complaint resolution
  • Food preparation
  • POS systems

Timeline

Team Lead

Duck Donuts
04.2025 - Current

Office Assistant

Wildewood Community Pool
05.2024 - 09.2024

Assistant Manager

The Beanery Cafe and Bakery
02.2022 - Current

Sales Associate

Hobby Lobby
11.2021 - 05.2022

Associate of Science - Secondary Education

College of Southern Maryland

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Juliana Brule