Julian Henrique Martin
Charlotte,NC
Summary
Dedicated and compassionate professional with a proven ability to connect with individuals and deliver exceptional care. Possesses a strong understanding of essential health and wellness principles, complemented by effective communication skills and a solid foundation in customer support. Committed to making a positive impact on the well-being of those in need, fostering an environment of trust and support. Eager to leverage expertise to enhance the quality of life for clients through attentive and personalized care.
Overview
2
2
years of professional experience
Work History
Dog Care Specialist
Love in the Lead
Charlotte, NC
07.2025 - 12.2025
- Delivered attentive care, training support, and supervision for dogs across diverse breeds and temperaments.
- Monitored and reinforced appropriate behaviors while ensuring safety and structure within environments.
- Facilitated effective communication with pet owners regarding care routines and progress updates.
- Oversaw care routines for more than 30 dogs each day, focusing on optimizing workflow and productivity.
Sales Team Leader
Sam’s Xpress
Mint Hill, NC
07.2023 - 03.2025
- Oversaw team performance and implemented strategies to provide outstanding customer service in a fast-paced retail atmosphere.
- Facilitated training sessions for new employees on sales techniques, customer engagement, and operational procedures.
- Oversaw daily sales operations, ensuring effective inventory management and operational efficiency.
- Guided team efforts to consistently exceed established sales goals through motivation and support.
- Executed strategic sales initiatives resulting in the sale of over 250 memberships and enhanced overall profitability.
Education
Bachelor of Business Administration - Finance
North Carolina State University
Raleigh, NC06-2029
High School Diploma -
Independence High School
Charlotte, NC06-2025
Skills
- Leadership & Team Management
- Customer Service & Communication
- Time Management & Organization
- Problem-Solving
- Behavioral support
- Active listening skills
Languages
Portuguese
Professional Working
Timeline
Dog Care Specialist
Love in the Lead
07.2025 - 12.2025
Sales Team Leader
Sam’s Xpress
07.2023 - 03.2025
Bachelor of Business Administration - Finance
North Carolina State University
High School Diploma -
Independence High School