Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julia Wong

Cary

Summary

Proactive Veterinary Clinic Assistant with a proven track record at Pet IQ, excelling in client communication and time management. Demonstrated ability to enhance customer satisfaction and maintain animal health through effective treatment administration. Skilled in both verbal and written communication, leading to significant improvements in client service delivery.

Developed strong communication and organizational skills in fast-paced veterinary clinic environment. Demonstrated ability to manage multiple tasks and prioritize effectively in high-pressure situations. Looking to transition into new field, leveraging these capabilities to contribute positively in dynamic and collaborative setting.

Overview

3
3
years of professional experience

Work History

Veterinary Clinic Assistant

Pet IQ
06.2022 - Current
  • Administered vaccinations, deworming treatments, and medications under veterinarian supervision to maintain animal health.
  • Increased client satisfaction by addressing concerns promptly and providing thorough explanations of treatment plans.
  • Provided excellent customer service at reception, greeting clients warmly and efficiently handling appointment scheduling and billing inquiries.
  • Provided customer support to clients, answering questions and addressing concerns.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Bachelor of Science - Accounting

Western Governors University
Salt Lake City, UT
08-2026

Skills

  • Client communication
  • Customer service
  • Time management
  • Decision-making
  • Verbal and written communication
  • Team leadership

Timeline

Veterinary Clinic Assistant

Pet IQ
06.2022 - Current

Bachelor of Science - Accounting

Western Governors University
Julia Wong