
Detail-oriented cybersecurity professional with hands-on academic and lab experience in digital forensics, data recovery, and network traffic analysis. Transitioned into cybersecurity after years in customer-facing roles, developing strong communication, multitasking, and problem-solving skills. Proficient with Autopsy, FTK, OSForensics, Wireshark, and Registry Viewer. Fast-learning, analytical, and driven by evidence-based investigation and solving technical challenges.
• Collaborated within a small, cross-functional team to maintain seamless daily operations in a fast-paced environment
• Shared ownership of front-of-house responsibilities, demonstrating adaptability and strong team accountability
• Delivered high-quality customer service while managing competing priorities with accuracy and professionalism
• Resolved guest concerns quickly, strengthening communication and problem-solving skills
• Trusted with financial transactions and end-of-day procedures requiring integrity and attention to detail