Julia Hall
Union County Public Schools
MONROE
5
years of professional experience
Diligent worker with solid background in customer care, known for resolving complex issues and enhancing client satisfaction. Proven track record in managing customer interactions and maintaining high standards of service quality. Demonstrated expertise in problem-solving, managing multiple tasks at once and effective communication.
Work History
Customer Care Specialist
2 Years 5 Months- Managed inquiries through various communication channels, ensuring timely and accurate responses.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Navigated multiple computer systems and applications to find information.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Safety Assistant
1 Year 7 Months- Transported special needs children to and from school, secured them in harnesses and car seats, and operated wheelchair lift to ensure safe and comfortable travel.
- Ensured safety and well-being of students during transportation to and from school.
- Monitored student behavior, promoting positive interactions and conflict resolution.
Store associate
3 Months- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction, move heavy objects, Monitor store for theft prevention and customer service
Store Associate
9 Months- Operate cash register, customer service, preventing theft, moving heavy objects and stocking shelves
Education
High School
Skills
Data entry
Telephone skills
Time management
Organizational skills
Document management
Verbal and written communication
Timeline
Customer Care Specialist
Union County Public Schools
02.2024 - CurrentRead More
Safety Assistant
Union County Public Schools
07.2022 - 02.2024Read More
Store associate
Shoe Carnival
04.2022 - 07.2022Read More
Store Associate
Food Lion
07.2021 - 04.2022Read More
Cuthbertson High School
High School
Read More
Communication
I am a dedicated worker committed to operational excellence, learning new things, continuous improvement, and collaborating with others to drive success.