Juley Hughes
Albemarle
Summary
OSD Specialist at Saia LTL Freight, demonstrating a strong commitment to improving operational efficiency and delivering exceptional customer service.
Overview
9
9
years of professional experience
Work History
OSD Specialist
Saia LTL Freight
03.2016 - Current
- Supported team in executing daily operational tasks and maintaining workflow efficiency.
- Assisted in organizing documentation and coordinating project timelines to enhance productivity.
- Learned and utilized industry-specific software tools to streamline data entry processes.
- Adapted quickly to changing priorities, ensuring timely completion of assigned responsibilities.
- Followed all company policies and procedures to deliver quality work.
- Enhanced customer satisfaction with timely and accurate issue resolution.
- Generate daily multiple reports for the Regional Manager and Regional Claims Prevention Manager, including an analysis of terminal performance in each report to indicate whether progress is being made or decline is occurring.
Skills
- Customer relations
- Advanced problem-solving
- Analytical thinking
- Documentation management
- Teamwork and collaboration
- Time management
- Problem-solving
- Multitasking
- Organizational skills
- Multitasking Abilities
- Attention to detail
Timeline
OSD Specialist
Saia LTL Freight
03.2016 - Current
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