Judith Haines
Stokes
Summary
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
4
4
years of professional experience
Work History
Sales Associate
Home Depot
05.2022 - 07.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to promote seasonal sales and new arrivals.
- Operated point-of-sale systems to process transactions and manage cash register functions.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Answered incoming telephone calls to provide store, products and services information.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
Pack Handler
FedEx Ground
07.2021 - 04.2025
- During my time at FedEx Ground, I honed my skills in critical thinking, flexibility, and attention to detail - qualities that are essential in fast-paced and dynamic environments.
- My ability to adapt quickly and my self-motivation have consistently enabled me to meet and exceed job expectations.
- I am recognized for my creativity and my willingness to take the initiative to solve problems effectively.
- Loaded and unloaded packages using forklifts and hand trucks.
- Sorted packages by destination for efficient delivery routing.
- Inspected shipments for damage and reported discrepancies to supervisors.
- Maintained cleanliness and organization in the work area to ensure safety.
- Documented package information accurately for tracking purposes.
Education
High School Diploma -
Pitt Community College
Winterville, NC04-2020
Skills
- Critical thinking
- Flexibility
- Attention to detail
- Self-motivation
- Creativity
- Problem-solving
- Customer service
- Product knowledge
- Problem solving
- Time management
- Upselling
- Goal oriented
- Friendly and outgoing
- Cleaning techniques
- Stocking and receiving
- Flexible schedule
Timeline
Sales Associate
Home Depot
05.2022 - 07.2025
Pack Handler
FedEx Ground
07.2021 - 04.2025
High School Diploma -
Pitt Community College
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