Judith Draper
Belews Creek,NC
Summary
Knowledgeable Support Assistant with strong background in customer service and financial transactions. Effectively managed daily operations and supported client needs, ensuring smooth and efficient service at teller window. Demonstrated exceptional attention to detail and proficiency in handling cash and balancing drawers. Experienced with handling financial transactions and providing excellent customer service. Utilizes strong communication skills to ensure client satisfaction and smooth operations. Track record of maintaining accurate records and managing cash drawers efficiently.
Overview
2023
2023
years of professional experience
1
1
Certification
Work History
Teller Banking Representative
Wells Fargo, NA
NJ
08.2018 - 02.2023
- Processed customers commercial and personal transactions, including deposits, withdrawals and cash orders accurately, balancing cash drawers daily.
- Reviewed and analyzed customer account activity to identify any fraudulent activities.
- Maintained confidentiality of bank records, transactions and customer information
- Assisted clients with account management, ensuring compliance with banking regulations and policies.
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
General Manager/Asst Manager
Taco Bell
NC
08.2002 - 08.2005
- Maintained overall store functions. Managed crew of 20 plus employees, while increasing overall store profit by 60 percent by monthly training, managing proper food cost and controlled scheduled labor.
- Led operational excellence initiatives, enhancing service speed and customer satisfaction.
- Streamlined inventory management processes, reducing waste and improving cost efficiency.
Transportation Specialist
US Army
Fort Leonard Wood, MO
2001 - 2002
- Coordinated transportation logistics for personnel and equipment, ensuring timely deliveries.
- Developed and implemented efficient routing strategies to optimize vehicle use and reduce delays.
- Managed inventory of transportation assets, maintaining accurate records and ensuring compliance with regulations.
Education
Paralegal Cert Program -
Forsyth Tech Community College
North Carolina03-2026
Criminal Justice -
Rowan College At BC
New Jersey01-2009
Skills
- E-filing Docs
- Organizational skills
- Microsoft Applications
- Lexis-Nexis
- File management
- Payment processing
- Research
- Call center experience
- Adherence to regulations
- Transaction processing accuracy
- Cash handling expertise
- Bank statement reconciliation
Certification
- Property and Casualty Insurance License
- License Number: XXXXX3715 (NJ)
Timeline
Teller Banking Representative
Wells Fargo, NA
08.2018 - 02.2023
General Manager/Asst Manager
Taco Bell
08.2002 - 08.2005
Transportation Specialist
US Army
2001 - 2002
Paralegal Cert Program -
Forsyth Tech Community College
Criminal Justice -
Rowan College At BC