Summary
Overview
Work History
Education
Skills
Timeline
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Juan David Morales

Troutman

Summary

Developed technical and problem-solving skills in high-demand, customer-focused environment, with focus on ensuring equipment reliability and efficiency. Looking to transition into new field, leveraging expertise in troubleshooting and maintaining various systems. Strong ability to adapt and apply technical knowledge to new challenges and opportunities.

Overview

3
3
years of professional experience

Work History

Service Technician

Ford
09.2022 - Current
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.

Education

Associate of Science - Automotive Systems Technolgy

Catawba Valley Community College
Hickory, NC
06-2022

Skills

  • Installation and repair
  • Attention to detail
  • Customer service
  • Troubleshooting skills
  • Flexible and adaptable
  • Problem and issue resolution
  • Diagnostic testing
  • Hand tool expertise
  • Valid Driver's license
  • System installation
  • Heavy lifting
  • Repair techniques

Timeline

Service Technician

Ford
09.2022 - Current

Associate of Science - Automotive Systems Technolgy

Catawba Valley Community College

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Juan David Morales