Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

JUAN SALAZAR

Raleigh

Summary

I am a detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy of the company. Frequently praised as hardworking by my peers, I can be relied upon to help the company achieve its goals.

Overview

8
8
years of professional experience

Work History

SERVER, BARTENDER, HOST

THE UMSTEAD HOTEL AND SPA
12.2020 - Current
  • Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty.
  • Completed POS transactions, returning currency, coin and payment cards to patrons.
  • Used restaurant industry terms and lingo to effectively communicate with front-of-house and back-of-house staff.
  • Attended company and restaurant required trainings and meetings, improving skills.
  • Persuaded or influenced guest purchase by enticing with higher margin items and add-ons.
  • Handled guest complaints promptly, contacting supervisor immediately for assistance with escalated issues.
  • Maintained knowledge of safety and emergency procedures, remaining aware of accident prevention policies.
  • Created new and exciting cocktails and beverages based on item availability and seasonal interest.
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
  • Prioritized multiple tasks in dynamic environment and stayed calm and composed.
  • Liaised with restaurant manager in ordering and stocking inventory and supplies, facilitating front-of-house operations.
  • Maintained understanding of menu items to answer patron questions regarding food, drinks and preparation methods.
  • Assessed guest demeanor and identified negative behavior, addressing with manager.
  • Informed kitchen of special dietary needs or requests, delivering personalized meal options.
  • Set up linens, dishes, and silverware to prepare tables for customers.
  • Suggested additional items to customers to increase restaurant sales.
  • Described ingredients and cooking methods to explain preparation of various food items.
  • Informed customers of daily specials.

SERVER/BARTENDER/HOST TRAINER, KEY HOURLY

J ALEXANDER'S
01.2017 - Current
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Cross-trained existing employees to maximize team agility and performance.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Optimized front-of-house operations by managing capacity, avoiding long wait times for guests.

Education

HIGH SCHOOL DIPLOMA -

PREPA REGIONAL SANTA ANITA
Tlajomulco, Jalisco
06.2016

Skills

  • Sales Expertise
  • Price Memorization
  • Suggestive Selling
  • Wine Service
  • Cash Handling
  • Food Sales and Promotion
  • Guest Relations Management
  • High-Volume Dining
  • Workflow Coordination
  • Adaptable and Flexible

Languages

Spanish

Interests

  • Volunteering
  • Food Tourism
  • Fashion and Style
  • Tech enthusiast, passionate about exploring the latest advancements and innovations

Timeline

SERVER, BARTENDER, HOST

THE UMSTEAD HOTEL AND SPA
12.2020 - Current

SERVER/BARTENDER/HOST TRAINER, KEY HOURLY

J ALEXANDER'S
01.2017 - Current

HIGH SCHOOL DIPLOMA -

PREPA REGIONAL SANTA ANITA

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