Summary
Overview
Work History
Education
Skills
Websites
Timeline
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JP SHRIVES

JP SHRIVES

Business Owner | Operations & Production Manager | Entrepreneur
Polokwane

Summary

Dynamic and results-driven business entrepreneur with over 14 years' leadership experience in the manufacturing and service industries. Founder and Managing Member of BRP-Brilliant Roof Products, excelling in production management, quality assurance, operational efficiency, and strategic growth. Demonstrated success in contract negotiation, inventory optimization, team leadership, and customer relationship management. Former Managing Partner at TEQ Wash and Sales Specialist at JBM Steel. Committed to applying strong internal controls, ethical judgment, and innovative strategies to drive business performance and profitability.

Overview

20
20
years of professional experience
2004
2004
years of post-secondary education
2
2
Languages

Work History

OWNER AND MANAGING MEMBER

BRP - Brilliant Roof Products
10.2011 - 11.2024
  • Founded and led a multi-shift production facility manufacturing concrete roof tiles, fittings, manhole covers, premix bags, AWC, and gully tops.
  • Oversaw all operational aspects, including production management, quality assurance, inventory control, and machinery maintenance.
  • Negotiated cost-effective supplier contracts, improving profit margins and optimizing cash flow.
  • Built and developed high-performing teams through strategic recruitment, training, and leadership, fostering a culture of excellence and continuous improvement.
  • Directed daily operations with a strong focus on operational efficiency, resource management, and customer satisfaction.
  • Organized successful promotional events and exhibitions, significantly increasing brand visibility and generating high-value sales leads.
  • Strengthened customer loyalty by delivering exceptional after-sales support and resolving complaints proactively.
  • Cultivated strategic industry relationships to drive business growth and secure advantageous partnerships.
  • Implemented rigorous quality control processes and accurate production, inventory, and delivery record-keeping.
  • Independently managed all client and supplier communications, ensuring professional, timely service delivery.
  • Championed a business culture centered on performance optimization, ethical judgment, and goal attainment.

MANAGING PARTNER

TEQ Wash - Mobile Cleaning Specialists
01.2021 - 01.2023
  • Co-founded and managed a mobile cleaning services company specializing in contract cleaning, pre-occupational cleaning, and outsourcing of temporary and full-time cleaning staff.
  • Delivered tailored cleaning solutions for a diverse range of commercial, industrial, and residential clients.
  • Spearheaded high-risk cleaning operations, including stationary plant, cement silo, and workshop cleaning, adhering to stringent safety and quality standards.
  • Oversaw workforce management, client service delivery, job scheduling, and operational logistics.
  • Built strong client relationships through reliable service, customized solutions, and excellent customer communication.
  • Developed and implemented internal processes to ensure service efficiency, staff accountability, and customer satisfaction.

SALES AND CUSTOMER SERVICE REPRESENTATIVE

JBM Steel
01.2005 - 01.2010
  • Consistently exceeded sales quotas and customer satisfaction targets by delivering tailored, value-driven solutions.
  • Resolved customer complaints promptly and professionally, strengthening client loyalty and retention.
  • Developed in-depth product knowledge across the steel product range, staying updated on new product releases and innovations.
  • Managed high-volume telephone communications, efficiently addressing customer queries and service needs.
  • Processed service requests, exchanges, and refunds while maintaining accuracy and a high level of customer satisfaction.

Education

Matric -

High School Noorderland
Polokwane, Limpopo

Skills

  • Business Development & Entrepreneurship
  • Operations Management
  • Production & Quality Control
  • Strategic Planning & Execution
  • Contract Negotiation
  • Inventory & Stock Management
  • Customer Relations & Retention
  • Leadership & Team Building
  • High-Value Project Management
  • Professional Communication & Telephone Etiquette
  • Ethical Decision-Making

Timeline

MANAGING PARTNER

TEQ Wash - Mobile Cleaning Specialists
01.2021 - 01.2023

OWNER AND MANAGING MEMBER

BRP - Brilliant Roof Products
10.2011 - 11.2024

SALES AND CUSTOMER SERVICE REPRESENTATIVE

JBM Steel
01.2005 - 01.2010

Matric -

High School Noorderland

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JP SHRIVESBusiness Owner | Operations & Production Manager | Entrepreneur