Joyce Love
Monroe
Summary
Dedicated to continuous learning and achieving service excellence, fostering a nurturing environment that upholds dignity and respect for all my clients. Patient Care Specialist with excellent active listening and multitasking talents. Gifted in carefully observing others' signals and providing effective resolutions. Cheerful, observant, and completely dedicated to valuing the organization and its customers.
Overview
5
5
years of professional experience
Work History
Care professional
Home Instead
Monroe
01.2024 - Current
- I deliver in-home care within clients' residences through light housekeeping, meal preparation, transportation to appointments, and companionship.
CAREGIVER, RA
BROOKDALE ASSISTED LIVING
Monroe
12.2023 - 01.2024
- I assisted residents with bathing and daily preparations, ensuring dignity and comfort.
Served residents in the dining room, providing attentive support.
Cultivated a caring environment to uphold resident self-esteem.
I gained valuable lessons in a challenging field, both mentally and physically, at age 18.
Front of House Employee
CHICK-FIL-A
Indian Trail
02.2021 - 12.2023
- Welcomed guests warmly to enhance their dining experience at the restaurant.
Collaborated with goal-oriented team members to achieve consistent service excellence.
Adhered to the business model by consistently stating "My pleasure."
Served guests attentively, gaining valuable insights on customer satisfaction.
Education
Associate in Medical Sonography - Ultrasound Tech
South Piedmont Community College
Monroe, NC08-2024
Skills
- Determination
- Teachable mindset
- Active listening
- Team collaboration
- Continuous learning
- Goal orientation
High School Awards
- Cardinal Award - Volleyball, 2021
- Coaches Award - Volleyball, 2020
- NCHSAA Scholar Athlete
Volunteer Experience
- Community Shelter of Union County
- Help Pregnancy Center
- Samaritan's Purse
- Interact Club Activities
- Lee Park Baptist Church
- Union County Christmas Bureau
High School Athletics
- Varsity Volleyball (2 years)
- Varsity Soccer (3 years)
Languages
English
Native/ Bilingual
Luganda
Elementary
Timeline
Care professional
Home Instead
01.2024 - Current
CAREGIVER, RA
BROOKDALE ASSISTED LIVING
12.2023 - 01.2024
Front of House Employee
CHICK-FIL-A
02.2021 - 12.2023
Associate in Medical Sonography - Ultrasound Tech
South Piedmont Community College