Summary
Overview
Work History
Education
Skills
Websites
Timeline
Special Interests
Generic

Joy Potts

Hillsborough

Summary

Impact-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing resources, and driving team performance. Known for adaptability, effective and creative collaboration, and delivering measurable outcomes in a non profit environment. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture and sustainable partnerships with like minded organizations.

Overview

23
23
years of professional experience

Work History

Director of Donor and Community Impact

PBS North Carolina
01.2025 - Current

Leads two overlapping areas of focus: donor engagement and outreach to articulate impact and cultivate investment; and development and execution of the organization’s strategic approach to sustainable community impact. This includes:

  • Planning and managing cultivation events and experiences to deepen engagement with PBS North Carolina
  • Evolving the organization's strategic approach to community impact to strengthen the value proposition and case for sustainable investment and support, and audience-facing messaging for content and marketing
  • Developing and centralizing an evaluation approach for impact measurement, assessment and sustainability planning
  • Synchronizing cross-functional teams across the organization to maximize PBS North Carolina's cross-platform impact and ensure internal and external engagement and stewardship efforts are unified
  • Identifying and integrating emerging priorities into community impact planning and messaging
  • Developing and sustaining positive, collaborative relationships with multi-sector organizations to cultivate a favorable environment for partnership and investment.

Director of Campaign Giving and Social Impact

PBS North Carolina
10.2021 - 01.2025
  • Responsible for developing new aspects of the company’s philanthropy and engagement strategy for social impact
  • Leads alignment of campaign efforts across the organization to accelerate the largest possible solicitations and gifts
  • Fosters collaboration with internal stakeholders, consultants, boards, and donors to develop and implement strategies to cultivate a favorable fundraising climate and achieve campaign goals
  • Manages program activities and campaign budgets as well as revenue progress, impact measurement and evaluation

Director of Children’s Media and Education

PBS North Carolina
06.2017 - 09.2021
  • Responsible for driving strategic vision for the children’s media and education division
  • Researched, prospected and secured funding opportunities through grants, foundations and private support
  • Responsible for cultivation and stewardship of over $3,835,273 in revenue to drive and sustain the division’s priorities
  • Provided leadership and management for a cross-disciplinary team
  • Provided strategic and operational oversight for the division’s multi-platform engagement, education resource development and distribution, original content production, program acquisition and distribution, marketing and communications and fundraising and sustainability efforts
  • Forged relationships with experts and stakeholders from formal and informal education communities to guide strategy for the division’s engagement, content and brand development initiatives
  • Cultivated and developed a thriving network of strategic partnerships and funders to deepen community engagement and impact and provide a framework for sustainability
  • Leveraged the company’s original multi-media children’s brand, Rootle, with its educational programming and resources to strengthen PBS NC’s value proposition to ignite audience growth and affinity and provoke measurable statewide impact.

Kids Channel Director

PBS North Carolina
06.2015 - 06.2017
  • Provided oversight and management of 24/7 kids broadcast channel and live stream
  • Developed, planned and executed channel re-brand which included redesign and roll out of new channel name and multi-platform brand creative
  • Provided creative oversight of original content production to include channel promotions, IDs and signaling value spots
  • Provided programming guidance for curated program blocks
  • Developed and executed audience engagement strategy
  • Cultivated strategic statewide partnerships to strengthen brand reach, awareness and impact
  • Expanded channel brand as the company’s original children’s multi-media brand
  • Collaborated with internal cross departmental stakeholders including deployment and coordination of a channel re-brand launch team

Annual Giving Coordinator

PBS North Carolina
06.2013 - 06.2015
  • Developed and implemented annual strategic plan for membership cultivation through direct marketing for Annual Giving Initiatives including Mid-Level, Sustained Giving and Kids Club membership
  • Planned and implement benefits of Annual Giving Initiatives including special events and mailings
  • Supported coordination and implementation of direct marketing campaigns
  • Created and managed project proposals, work plans and budgets
  • Produced analysis and projections for initiative campaigns
  • Coordinated multi-platform promotion for Annual Giving initiatives and campaigns
  • Cultivated partnerships with external organizations, vendors and contract professional services as needed
  • Appeared as on-air talent for annual pledge events and special projects
  • Trained and supervised student interns and community volunteers

Program Manager, Executive Development

UNC Kenan-Flagler
11.2012 - 03.2013
  • Responsible for the program management of executive development programs, acting as the primary customer interface with high-level corporate executive participants
  • Managed program expenses as well as accounts payable and receivables
  • Contracted with appropriate suppliers to obtain meeting space, lodging, meals and program materials
  • Coordinated program faculty and program director to drive the program planning process
  • Developed program website content and materials in formats consistent with university branding

Program Assistant, GEAR UP NC

University of North Carolina General Administration
08.2002 - 05.2005
  • Provided support for Programs and Outreach staff including travel and meeting coordination
  • Prepared program related materials, reports and correspondence including necessary accounting paperwork
  • Provided assistance to 20 site coordinators across the state through email and phone correspondence

Education

Bachelor of Arts - Communication Studies, Concentration in Performance Studies

University of North Carolina at Chapel Hill
Chapel Hill, NC

Skills

  • Collaborative partnership development
  • Long-term strategic planning
  • Verbal and written communication
  • Decision-making
  • Team leadership
  • Project management
  • Creativity and innovation
  • Resource allocation management
  • Employee development
  • Budget management
  • Partnerships and alliances

Timeline

Director of Donor and Community Impact

PBS North Carolina
01.2025 - Current

Director of Campaign Giving and Social Impact

PBS North Carolina
10.2021 - 01.2025

Director of Children’s Media and Education

PBS North Carolina
06.2017 - 09.2021

Kids Channel Director

PBS North Carolina
06.2015 - 06.2017

Annual Giving Coordinator

PBS North Carolina
06.2013 - 06.2015

Program Manager, Executive Development

UNC Kenan-Flagler
11.2012 - 03.2013

Program Assistant, GEAR UP NC

University of North Carolina General Administration
08.2002 - 05.2005

Bachelor of Arts - Communication Studies, Concentration in Performance Studies

University of North Carolina at Chapel Hill

Special Interests

Acting and Directing, Writing and Illustrating Children’s Books

Joy Potts