Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Journee Hardy

High Point

Summary

Productive professional successful in deadline-driven, production-focused settings. Highly efficient in accurately delivering mail and packages to individuals and business customers. Seeking to transition to rewarding role with a growing team.

Disciplined worker with success in working within busy, fast-paced settings. Skilled in building positive personal and professional relationships. Knowledgeable about processes and main carrying restrictions.

Overview

4
4
years of professional experience
2022
2022
years of post-secondary education

Work History

Lead Mail Clerk/ Acting Supervisor

USPS
Greensboro
07.2024 - Current
  • Oversaw dock operations, dispatch timing, and cross-functional coordination with logistics partners.• Provided daily support and guidance to new clerks and mail handlers, ensuring SOP compliance and peak productivity.• Addressed transportation discrepancies, updated trip logs, and worked with site logistics coordinator to reroute delayed shipments.

Clerk

USPS
Greensboro
11.2021 - Current
  • Processed customer orders promptly and accurately.
  • Utilized computer software programs to create reports, labels, forms.
  • Provided excellent customer service to ensure satisfaction.

Education

Overhills High School
Spring Lake, NC

Skills

  • Logistics OperationsTransportation routing, trip scheduling, dispatch efficiencyData & ReportingGenerating and analyzing performance metricsSystems ProficiencyMS Office, SAP, NetSuiteLeadership & CommunicationSupervising staff, change management, team motivationContinuous ImprovementStreamlining operations, policy complianceAdministrative AcumenDocumentation, resource planning, budget allocationRegulatory ComplianceLabor agreements, safety, USPS policies

References

References available upon request.

Timeline

Lead Mail Clerk/ Acting Supervisor

USPS
07.2024 - Current

Clerk

USPS
11.2021 - Current

Overhills High School
Journee Hardy