Josseline Iveth Sosa Morales
Kenly
Summary
Dedicated professional with a strong background in sales and customer service. Known for exceptional team collaboration and order accuracy, ready to leverage experience to enhance customer experiences and drive sales growth.
Overview
5
5
years of professional experience
Work History
Sales Supervisor
Triangle Automart
Durham
09.2020 - 09.2025
- Implemented procedures that improved accuracy of customer orders.
- Resolved customer complaints regarding sales and service.
- Demonstrated high level of customer service by engaging clients and offering sales floor assistance.
- Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
Education
Some College (No Degree) - Business Management
Durham Technical Community College
Durham, North Carolina, NCSkills
- Order accuracy
- Customer relationship management
- Sales reporting
- Product knowledge
- Staff training
- Team collaboration
- Customer service
Languages
Spanish
Native/ Bilingual
Timeline
Sales Supervisor
Triangle Automart
09.2020 - 09.2025
Some College (No Degree) - Business Management
Durham Technical Community College