Josmar Garciga
Jacksonville
Summary
Dynamic and results oriented Administrative Specialist with a proven track record at the United States Marine Corps, excelling in customer service and document management. Skilled in Microsoft Office and effective verbal communication, adept at enhancing customer relations and streamlining office operations. Demonstrated ability to manage high-volume inquiries, ensuring accuracy and confidentiality in all tasks.
Overview
5
5
years of professional experience
Work History
Administrative Specialist
United States Marine Corps
07.2022 - 03.2025
- Dedicated and detail oriented customer service professional with experience handling sensitive information, data protection, and classified materials. Skilled in resolving pay-related issues, maintaining accurate records, and updating databases to reflect legal and financial changes. Adept at providing excellent support via phone and email while ensuring confidentiality and compliance with regulatory standards. Strong problem-solving abilities with a keen eye for accuracy and efficiency in data management.
Fast Food Worker
Mc Donald’s
01.2020 - 05.2021
- Operated the drive-thru window and front register, ensuring accurate and efficient customer transactions.
- Answered phone calls from customers with questions that needed to be answered.
Education
High School Diploma -
American World Wide Academy
North Miami, FLSkills
- Customer relations
- Proofreading
- Verbal communication
- Spreadsheet creation
- Report preparation
- Presentation development
- Meeting Planning
- Document management
- Scheduling
- Billing oversight
- Calendar management
- Confidential document control
- Patient flow management
- Proficient in Adobe Acrobat/Excel
- Desktop publishing
- Metrics tracking
- Registration processing
- Account reconciliation
- Time and labor control
- Office record management
- Payroll and benefits administration
- Activity reporting
- Microsoft office
- Data entry
- Documentation and recordkeeping
- Confidentiality and data protection
- Office management
- Office administration
- Attention to detail
- Customer service
- Documentation and control
- High volume phone inquiries
- Customer relations and communications
- Multitasking and time management
- Administrative procedures
- Administrative support
- Document retrieval
- Editing and proofreading
- Clear communication
- Records management
- Spreadsheet management
- Fast learner
- Report generation
- Database entry
- Document and file management
- Excel spreadsheets
- Team collaboration
- Employee communications
- Clerical support
- Report analysis
- Records management systems
- Electronic records management
Accomplishments
- Achieved efficiency through introducing a different approach to how documents should be handled which lead to positive results.
Languages
Spanish
Native or Bilingual
Timeline
Administrative Specialist
United States Marine Corps
07.2022 - 03.2025
Fast Food Worker
Mc Donald’s
01.2020 - 05.2021
High School Diploma -
American World Wide Academy
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