Josiah Van Rijn
Greensboro
Summary
IT specialist and community manager with expertise in enhancing software usability through testing and user feedback. Skilled in problem-solving and IT support, fostering collaboration and client satisfaction. Moderated social media engagement to cultivate a respectful community atmosphere while driving performance and innovation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
IT specialist/Community Manager
R0AR
08.2025 - Current
- R0ar is a company that is actively creating software to improve the daily lives of future small businesses through their new product, BIZNBOX as well as many other things involving AI and AI training.
- Assist in onboarding of new clientele and help on the IT side if any customers need help
- In charge of moderation on social media pages to make sure everyone is respectful to each other and following guidelines
Beta tester
R0AR
- Conducted thorough testing on software applications for usability and functionality.
- Conducted early-stage testing of R0ar software, enhancing overall functionality
- Identified software issues and proposed user-centric enhancements to improve usability
- Collaborated with developers to identify and report software bugs and issues.
- Provided detailed feedback on user experience and interface design during testing phases.
Shift Manager
Jimmy Johns Downtown
06.2019 - 08.2021
- Managed employee activities and ensured compliance with company policies.
- Provide excellent customer service while taking orders both over phone and in person
- Operate the cash register
- Make sandwiches to order
- Stretched and prepped bread to ensure optimal freshness for customer orders
- Closing responsibilities including but not limited to: cleaning, balancing cash drawer, store security, etc.
Volunteer
01.2018 - 01.2019
- Supported revitalization efforts in Winston-Salem by renovating housing, constructing facilities, and establishing a community garden to enhance local engagement.
Humanitarian Work
06.2021 - 07.2021
- Led camp activities for Syrian refugee children ages 4-17, fostering a supportive environment
- Facilitated recreational activities to promote social interaction and emotional well-being
- Assisted children with disabilities in their daily tasks
Education
University of A&T - Mechanical engineering
University of A&T
05-2028
Associate’s Degree -
Early College of Forsyth
01-2021
Skills
- IT support
- IT troubleshooting
- Software testing
- Microsoft Office Suite
- Team collaboration
- Problem-solving skills
- Adaptable
- Quick learner
- Work under pressure
- Calculus 3
- CAD
- Airflow simulations
- Optimize performance
- Product training
Certification
- Lean Six Sigma Green Belt Certificate
Timeline
IT specialist/Community Manager
R0AR
08.2025 - Current
Humanitarian Work
06.2021 - 07.2021
Shift Manager
Jimmy Johns Downtown
06.2019 - 08.2021
Volunteer
01.2018 - 01.2019
Beta tester
R0AR
University of A&T - Mechanical engineering
University of A&T
Associate’s Degree -
Early College of Forsyth