Josiah Herrera
Charlotte
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
7
7
years of professional experience
Work History
Sales Manager
Stanton Optical
Gastonia
08.2025 - Current
- Drive sales to exceed personal and store goals while delivering an outstanding customer service experience.
- Analyze daily/weekly/monthly/quarterly reports to ensure all staff members are achieving desired goals.
- Support Brand Manager duties frequently acting as Manager on duty to accomplish the following objectives:
- Support store talent acquisition and talent development
- Established new accounts and serviced existing accounts maintaining professional relationships.
Manager
Chick-fil-A
Harrisburg
02.2019 - 08.2025
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Implemented quality control measures to uphold food safety and cleanliness standards.
- Conducted performance evaluations to support team development and improvement.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Some College (No Degree) - Business
Central Piedmont Community College
Charlotte, NCSkills
- Effective communication
- Critical thinking
- Team collaboration support
- Adaptability
Timeline
Sales Manager
Stanton Optical
08.2025 - Current
Manager
Chick-fil-A
02.2019 - 08.2025
Some College (No Degree) - Business
Central Piedmont Community College