Josiah Calero
Browns Summit
Summary
Customer-focused professional with strong experience in service roles, excelling in inquiry resolution and customer satisfaction. Critical thinking and attention to detail support effective team collaboration and youth mentorship through coaching. Knowledgeable in operational practices and safety standards, consistently following instructions to ensure efficiency. Skilled communicator and team player, enhancing customer loyalty through dedicated service.
Overview
3
3
years of professional experience
Work History
In Shop Crew Member
Jimmy John's
Greensboro
08.2025 - Current
- Performed cashier duties, including taking orders, collecting payments, and providing change.
- Handled cash transactions accurately at register, ensuring smooth and efficient customer service.
- Served food promptly to create positive guest experiences.
- Executed opening and closing tasks, setting up workstations and restocking supplies to prepare for daily operations.
- Maintained cleanliness of restaurant area, contributing to a welcoming environment for guests.
- Resolved customer inquiries and complaints effectively to ensure satisfaction.
- Educated customers on menu items, ingredients, and nutritional values for informed choices.
- Entered orders into computer system, noting special requests and food allergies accurately.
Elementary School Tutor
Renesha Calero
McLeansville
06.2024 - 07.2024
- Assisted students and staff with various inquiries in a classroom setting.
- Assisted students with homework and class assignments in various subjects.
- Developed engaging lesson plans tailored to individual learning needs.
- Utilized educational tools and resources to enhance student understanding.
Basketball Coach
Kyle Oakley
Greensboro
12.2023 - 03.2024
- Facilitated basketball training sessions for children in a community program.
- Developed practice plans to enhance team skills and performance.
- Conducted player evaluations to identify strengths and areas for improvement.
- Implemented game strategies to maximize team effectiveness during competitions.
Baseball Coach
Kyle Oakley
Greensboro
08.2023 - 11.2023
- Coached youth baseball team to develop skills in gameplay and teamwork.
- Developed practice plans to enhance player skills and teamwork.
- Conducted player evaluations to identify strengths and areas for improvement.
- Coordinated game strategies to maximize team performance during competitions.
Education
High School Diploma -
A&T Four Middle College
Greensboro, North Carolina05-2026
Skills
- Electronics assembly
- Circuit design
- Machine operation skills
- Attention to detail
- Dependability
- Critical thinking
- Problem solving
- Customer service excellence
- Team collaboration
- Positive mindset
- Youth coaching
Pronouns
He/Him/His
Language Competencies
Spanish
Professional Development
Currently, I am taking college courses in my high school with North Carolina A&T.
Timeline
In Shop Crew Member
Jimmy John's
08.2025 - Current
Elementary School Tutor
Renesha Calero
06.2024 - 07.2024
Basketball Coach
Kyle Oakley
12.2023 - 03.2024
Baseball Coach
Kyle Oakley
08.2023 - 11.2023
High School Diploma -
A&T Four Middle College