Joshua Michael Rister
Raleigh,NC
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
Work History
District Manager
Buffalo Wild Wings
08.2024 - Current
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
District Manager
Buffalo Wild Wings
09.2022 - 08.2024
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
Training General Manager
Buffalo Wild Wings
10.2020 - 09.2022
- Conducted orientation sessions and organized on-the-job training for new hires.
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Prepared annual budget, scheduled expenditures, and analyzed variances
- Drove and maintained solid operational processes, inventory management and inventory rationalization
- Drove sales and planned promotional and local store marketing activities
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Assistant General Manager
Buffalo Wild Wings
02.2020 - 10.2020
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Cultivated performance-based culture based on individual accountability, goal attainment and team achievement.
- Controlled spending on overhead and equipment by devising and executing cost-management procedures.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Managed budget implementations, employee reviews, training and schedules.
Hospitality Manager
Buffalo Wild Wings
07.2019 - 02.2020
- Mentored and motivated team members to efficiently achieve challenging business goals.
- Resolved problems promptly and effectively to elevate guest approval.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Engaged team members and improved performance by delivering daily updates and conducting Pre-Shift meetings to obtain feedback and convey new policies.
Shift Manager
Buffalo Wild Wings
10.2018 - 07.2019
- Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained and mentored new employees to maximize team performance.
International Team Lead
Buffalo Wild Wings
01.2015 - 09.2018
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Eliminated process gaps by implementing new methods of standardized training.
- Gathered and organized supplementary material to support structured lessons.
- Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
Opening Trainer
New Restaurant, Buffalo Wild Wings
11.2011 - 01.2015
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Maintained current knowledge of all team position requirements.
- Taught new team members correct procedures for all areas of operations.
Heart of House Team Member
Buffalo Wild Wings
09.2008 - 11.2011
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Promoted guest satisfaction by preparing food according to standard recipes with modifications based on individual guest requirements.
- Maintained composure and work quality while under stress.
Education
Some College (No Degree) - Aerospace Engineering
North Carolina State University
Raleigh, NCMusic Theory and Composition
North Carolina State University
Raleigh, NCSkills
- Performance Assessment
- Budget Management
- Strategic Planning
- Multi-unit management
- Policy Development and Enforcement
- Goal Setting and Performance Metrics
- Leadership Development
- Recruiting and Hiring
Timeline
District Manager
Buffalo Wild Wings
08.2024 - Current
District Manager
Buffalo Wild Wings
09.2022 - 08.2024
Training General Manager
Buffalo Wild Wings
10.2020 - 09.2022
Assistant General Manager
Buffalo Wild Wings
02.2020 - 10.2020
Hospitality Manager
Buffalo Wild Wings
07.2019 - 02.2020
Shift Manager
Buffalo Wild Wings
10.2018 - 07.2019
International Team Lead
Buffalo Wild Wings
01.2015 - 09.2018
Opening Trainer
New Restaurant, Buffalo Wild Wings
11.2011 - 01.2015
Heart of House Team Member
Buffalo Wild Wings
09.2008 - 11.2011
Some College (No Degree) - Aerospace Engineering
North Carolina State University
Music Theory and Composition
North Carolina State University
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