Experienced with specialized task execution and strategic implementation. Utilizes effective problem-solving techniques to enhance operational processes. Track record of fostering team collaboration and ensuring project success.
Overview
8
8
years of professional experience
Work History
Scanning Specialist
Cherokee Indian Hospital Authority
02.2022 - Current
Followed all company policies and procedures to deliver quality work.
Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Enhanced patient privacy by meticulously scanning and organizing medical records into electronic systems.
Streamlined workflow processes by efficiently categorizing and filing documents according to established protocols.
Recognized potential issues in document legibility during scanning process; addressed concerns through prompt communication with relevant parties.
Displayed team-oriented mindset by collaborating with colleagues to establish best practices in record scanning and maintenance procedures.
Supported healthcare professionals by promptly responding to requests for specific medical records or archived documents.
Reduced errors in data entry by thoroughly reviewing scanned records for accuracy and completeness.
Collaborated with medical staff to quickly retrieve necessary patient information, improving overall patient care.
Managed high volumes of inbound hardcopy medical files, coordinating efficient distribution among team members for timely processing.
Safeguarded information integrity by consistently backing up scanned documents onto secure servers as per facility guidelines.
Maintained confidentiality of sensitive information by strictly following HIPAA regulations during record handling and storage.
Supply Warehouse Technician
Cherokee Indian Hospital Authority
05.2018 - 02.2022
Adhered to safety guidelines consistently, reducing workplace accidents significantly.
Maintained a clean and organized workspace, facilitating easy access to equipment and materials.
Collaborated with team members to achieve daily targets and maintain a high level of productivity.
Supported efficient loading and unloading of trucks, ensuring timely delivery of products to customers.
Trained new team members on warehouse procedures, contributing to a more productive and knowledgeable workforce.
Collaborated with other departments to address any supply chain issues promptly, ensuring minimal disruption to operations.
Maintained accurate inventory records with a thorough system of checks and audits, improving overall stock accuracy.
Developed strong relationships with key vendors, ensuring reliable deliveries and high-quality products consistently received.
Environmental Services Housekeeper
Cherokee Indian Hospital Authority
07.2017 - 05.2018
Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
Practiced established infection control methods to reduce risks to patients, families, and medical staff.
Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
Showcased exceptional work ethic and reliability, contributing to team success and maintaining high levels of cleanliness throughout the facility.
Demonstrated flexibility in adapting to changing priorities or urgent situations requiring immediate attention in the work environment.
ACA Insurance Coordinator/Certified Application Counselor at Cherokee Indian Hospital AuthorityACA Insurance Coordinator/Certified Application Counselor at Cherokee Indian Hospital Authority