Joshua Raynor
Chinquapin
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Airport Operations Manager
County Of Duplin
06.2018 - Current
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts on five week schedule, implementation of Google sheets for update to date.
- Mitigated business risks by working closely with staff members and assessing performance.
- Implemented schedule training to comply with aviation standards.
Airport Technician
County Of Duplin
04.2014 - 06.2018
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Applied critical thinking and research to address complex issues.
- Utilization of information sharing platforms to streamline data collection.
- Maintain equipment for clean and safe aircraft refueling.
- Mentored junior technicians in maintenance, repair and reporting duties.
Education
Bachelor of Science - Business Administration And Management
University of Mount Olive
Mount Olive, NC08.2018
Associate of Science - Forestry Management
Wayne Community College
Goldsboro, NCSkills
- Continuous Quality Improvement (CQI)
- Performance Optimization Strategies
- Materials Planning
- Coordinate Communications
- Inventory Control Processes
- Departures Management
- Budget Management
- Records Organization and Management
Certification
North Carolina Airport Professional title from Division of Aviation
Professional Line Service Technician, NATA Safety 1st
Certified Manager in progress
Private Pilots License in progress (25 hours PIC)
Timeline
Airport Operations Manager
County Of Duplin
06.2018 - Current
Airport Technician
County Of Duplin
04.2014 - 06.2018
Bachelor of Science - Business Administration And Management
University of Mount Olive
Associate of Science - Forestry Management
Wayne Community College
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