- PC video games
- Sports
- Animals
- Trivia
- Hiking
Joshua Miller
Durham
Summary
New graduate looking to enter the information technology field. Eager to expand on knowledge of PC systems and general technology with real world experience. Highly adaptable and dependable in a fast paced environment. Extremely fast learner with a hunger for knowledge and drive to exceed expectations.
Overview
7
7
years of professional experience
Work History
Floor Supervisor
Vans
03.2024 - Current
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Provided coordination and leadership to other team members.
Service Center Specialist
Target
11.2022 - 03.2024
- Efficiently communicated with team members and management.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Investigated and resolved customer inquiries and complaints quickly.
Assistant Manager
Jersey Mike's Subs
06.2018 - 01.2021
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
Associate of Science - Computer Information Technologies
State College of Florida
Bradenton, FL12-2024
Skills
- Installation and Configuration of Software and Hardware
- Technical Support for IT Hardware and Software
- Technical Documentation
- System Maintenance
- Problem-Solving and Analytical Skills
- Operating System Expertise
- Customer Service and Communication
- Adaptability and Continuous Leearning
Interests
Timeline
Floor Supervisor
Vans
03.2024 - Current
Service Center Specialist
Target
11.2022 - 03.2024
Assistant Manager
Jersey Mike's Subs
06.2018 - 01.2021
Associate of Science - Computer Information Technologies
State College of Florida
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