Joshua McSwain

• Operate equipment according to established procedures and standards.
• Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
• Set up and ran machinery to produce exceptional products for industrial needs.
• Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
• Collaborate with team members and management to achieve production goals.
• Follows all safety protocols and guidelines to ensure a safe working environment.

• Responded to customer requests for products, services, and company information.
• Followed up with customers about resolved issues to maintain high standards of customer service.
• Exhibited high energy and professionalism when dealing with clients and staff.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Also worked here during 2 summers 2015 & 2016