Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua McKee

Advance

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

7
7
years of professional experience

Work History

Personal Shopper

Instacart
12.2021 - Current

Deliver customer's orders on time and accurately. Ensure that each and every order was shopped per the order instructions, making sure fresh items were chosen and any changes to the order made efficiently. Correctly deliver orders to customer's homes, businesses, and offices. Developed knowledge of different stores and product availability throughout the local area



Grocery Stocker

Lowes Foods
05.2020 - 12.2021
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
  • Answered customer questions and provided detailed product information.

Lead Team Member

Chick Fil A
06.2017 - 09.2019
  • Boosted customer satisfaction by addressing concerns promptly and providing exceptional service.
  • Supported cross-functional teams in achieving project goals and meeting tight deadlines.
  • Collaborated closely with other departments to streamline workflows, identify redundancies, and create innovative solutions that enhanced overall organizational performance.
  • Drove results-oriented decision-making by utilizing data analysis and key performance indicators to inform future strategies.

Education

High School Diploma -

Foundations Christian Academy
Advance, NC
05.2017

Skills

    Customer Service

    Attention to Detail

    Planning and Organization

    Decision-Making

    Flexible Schedule

    Online Order Processing

    Heavy Lifting

    Product Knowledge

    Documentation And Reporting

    Verifying Order Accuracy

Timeline

Personal Shopper

Instacart
12.2021 - Current

Grocery Stocker

Lowes Foods
05.2020 - 12.2021

Lead Team Member

Chick Fil A
06.2017 - 09.2019

High School Diploma -

Foundations Christian Academy
Joshua McKee