Exercise
- Can bench 205 lbs
- Have trained for and run several 10ks
Joshua Lytle
High Point,NC
Summary
Dynamic and customer-focused, honed skills in conflict resolution and multitasking at Chick-fil-A. Excelled in training staff, enhancing customer satisfaction, and maintaining high cleanliness standards. Demonstrated strong work ethic and problem-solving abilities, contributing to a welcoming and efficient service environment.
Overview
1
1
year of professional experience
Work History
Front of House Employee
Chick-fil-A
10.2023 - Current
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Helped guests at tables when in need of assistance.
- Established welcoming atmosphere by greeting each guest warmly.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Accurately operated cash register to process customer payments.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Backed up servers by setting up trays and completing some food deliveries.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Documented customer orders and conveyed special requests to kitchen staff.
Education
Associate of Arts -
Guilford Technical Community College
Jamestown, NC05-2026
High School Diploma -
Brentwood Academy (Homeschool)
High Point, NC12-2024
Skills
- Conflict resolution
- Multitasking and organization
- Clear communication
- Punctuality and reliability
- Customer service
- Team collaboration
- Problem-solving
- Time management
- Attention to detail
- New staff training
- Strong work ethic
- Health and safety
Interests
Timeline
Front of House Employee
Chick-fil-A
10.2023 - Current
Associate of Arts -
Guilford Technical Community College
High School Diploma -
Brentwood Academy (Homeschool)
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