Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joshua Jackson

Mooresboro

Summary

While working at Sleep Inn Hotel, I was able to experience the compassion I have for helping others to have a better stay. I was the first person they saw when they stepped inside due to me being a front desk clerk. At that point, I accommodated their needs of finding the best room that would suit them, made the transaction of payment for the room, made sure they knew where certain things or activities were like the fitness room, and welcomed them for coming and staying at the hotel. I may not have been the last person they saw due to it possibly being a different shift than what I was on, but I wanted to make sure that the customer's satisfaction was met to the best of my abilities.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Desk Clerk

Sleep Inn Hotel
06.2024 - Current
  • Monitored building for hazardous conditions or situations and notified correct personnel.
  • Ensured security by managing key card access and monitoring entry points during late hours.
  • Assisted guests with local recommendations and directions, enhancing their overall stay experience.
  • Kept office supplies well organized and sufficiently stocked.

Education

High School Diploma -

Chase High School
Forest City, NC
05-2024

Skills

  • Problem-solving skills
  • Customer satisfaction focus
  • Hospitality industry expertise
  • Cash handling experience
  • Team player attitude

  • [Software] proficient
  • Multitasking Abilities
  • Teamwork orientation
  • Fast Learning

Certification

I have two certifications or 'certificates of completion' from CareerSafe for the OSHA 10-hour Construction Course and the OSHA 10-hour General Industry (Healthcare) Course.

Timeline

Desk Clerk

Sleep Inn Hotel
06.2024 - Current

High School Diploma -

Chase High School
Joshua Jackson