Joshua Hill
Winterville
Summary
Dynamic and results-driven professional with extensive experience at Home Depot, excelling in customer support and problem resolution. Proven ability in heavy lifting and inventory control, consistently enhancing customer satisfaction and operational efficiency. Recognized for maintaining a safe work environment while collaborating effectively with team members to achieve targets.
Overview
5
5
years of professional experience
Work History
Construction Associate
Home Depot
11.2024 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
Customer Associate
Lowes
05.2023 - 09.2024
- Resolved customer issues efficiently, resulting in positive feedback and increased loyalty.
- Assisted in maintaining store cleanliness, contributing to a pleasant shopping environment.
- Assisted with price verifications and implemented adjustments for discounts or promotions.
- Stretching beyond assigned duties when needed for smooth business operations.
Warehouse Associate
Amazon
01.2021 - 05.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Education
BBA - Management
North Carolina Central University
Durham, NC08-2025
Skills
- Heavy lifting
- Package unloading
- Loading and unloading
- Customer support
- Problem resolution
- Team collaboration
- Product knowledge
- Inventory control
Timeline
Construction Associate
Home Depot
11.2024 - Current
Customer Associate
Lowes
05.2023 - 09.2024
Warehouse Associate
Amazon
01.2021 - 05.2022
BBA - Management
North Carolina Central University
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