Joshua Hamp
Clayton,NC
Summary
Results-oriented Metrology Manager with extensive experience leading measurement and quality control activities. Led a high-performing department of 29 employees, fostering a culture of continuous improvement and operational excellence. Proficient in utilizing SAP software for maintaining up-to-date quality data, enabling effective decision-making and compliance with company and industry standards. Skilled in overseeing calibration processes and managing relationships with external vendors to ensure precise tool calibration while minimizing downtime. Adept at establishing measurement standards and driving swift problem resolution while implementing preventive measures to enhance operational reliability. Committed to maintaining open communication with all stakeholders and employing LEAN methodologies to optimize problem-solving efficiency.
Overview
20
20
years of professional experience
Work History
Metrology Manager
Novo Nordisk
09.2023 - Current
- Dynamic and results-oriented Metrology Manager with extensive experience in leading measurement and quality control activities.
- Successfully created and managed a high-performing department of 29 employees, fostering a culture of continuous improvement and operational excellence for Novo Nordisk's Fill & Finish expansion project.
- Proficient in utilizing SAP software to maintain up-to-date quality data, ensuring effective decision-making and compliance with company and industry standards.
- Skilled in overseeing calibration processes and managing relationships with external vendors to ensure precise tool calibration while minimizing downtime.
- Adept at establishing measurement standards and driving swift problem resolution while implementing preventive measures to enhance operational reliability.
- Committed to maintaining open communication with all stakeholders and employing LEAN methodologies to optimize problem-solving efficiency.
Metrology Specialist
Novo Nordisk
01.2023 - 09.2023
- Served as SME for Metrology at Novo Nordisk, responsible for sourcing, managing, and ensuring the reliability of calibration standards used on-site.
- Established and upheld calibration protocols consistent with cGMP, as well as organizational guidelines and business objectives.
- Integrated calibration procedures within the SAP system.
- Initiated and led enhancements in calibration techniques, standards, and customer-focused specifications.
- Conducted root-cause analyses for Metrology and Calibration failures in collaboration with Quality Assurance and system stakeholders.
- Managed uncertainty budgets and performed risk assessments.
- Vetted, audited, and endorsed third-party calibration service providers.
- Facilitated training and problem-solving initiatives for calibration technicians and Metrology specialists.
- Successfully executed numerous Continuous Review projects, aligning the Metrology department with corporate compliance.
- Pioneered the development, launch, and ongoing management of innovative calibration techniques.
Metrology Area Specialist
Novo Nordisk
09.2021 - 12.2022
- Oversaw the acquisition and management of calibrated standards, ensuring traceability for on-site calibration systems.
- Established and maintained calibration procedures and methods, aligning with cGMP, organizational policies, and business objectives.
- Integrated calibration processes into SAP software.
- Led initiatives to enhance calibration techniques, standards, and specifications to meet customer demands.
- Conducted failure analysis in collaboration with Quality Assurance and system owners.
- Vetted, audited, and approved third-party calibration vendors.
- Provided training and problem-solving support to calibration technicians, and contributed to improvement projects.
- Successfully completed various Continuous Review projects, aligning the Metrology department with corporate compliance standards.
- Spearheaded the development and implementation of innovative calibration methods.
Metrology Process Lead
Novo Nordisk
12.2017 - 09.2021
- Directed and lead the training of new metrology technicians within the department.
- Owned multiple continuous improvement & equipment reliability plans.
- Lead and planned shutdown calibration activities every six months.
- Maintained KPI’s used to track timeliness, OOT, and other business-critical factors.
- Spearheaded & participated in systematic problem-solving.
- Scheduled calibration activities using SAP in collaboration with Logistics Planning.
- Performed Technical Completion and Usage Decisions in SAP.
- Maintained critical metrology equipment & tools and supported cross-functional investigations in all customer areas.
- Provided coaching to process owners for measuring equipment.
- Owned CR actions as assigned.
- Wrote & maintained standard work for calibration methods.
Metrology Technician
Novo Nordisk
08.2014 - 12.2017
- Ensured calibrations are executed on-schedule and per cGMPs, NNPILP, and corporate requirements.
- Provide support for measuring equipment site-wide.
- Work with automated records systems such as SAP, SCADA, schematics, wiring diagrams, and other specialized documentation.
- Performed complex calibrations on multiple systems to include temperature, pressure, conductivity, humidity, pH, TOC, flow, mass, frequency, dimensional, and analytical.
Process Maintenance Technician II
Novo Nordisk
06.2010 - 08.2014
- Improved systems/Equipment reliability in core processes & utilities, reduced core process production cost, and Improved release cycle time.
- Knowledgeable in the following systems: compressed air, pneumatics, utilities, instrument, electrical, assembly, robotics, and packaging systems.
- Work with automated records systems such as SAP, SCADA, schematics, wiring diagrams, and other specialized documentation.
- Perform preventative maintenance on manufacturing equipment.
Calibration/PMEL Technician
United States Marine Corps
07.2005 - 07.2010
- Supervised and trained 13 Marines in troubleshooting, maintaining, and repair, ensuring quality maintenance was performed per Navy and Marine Corps standards.
- Completed Quality Assurance/CDI Inspections on equipment throughout the calibration lab.
- Perform verification of accuracy by following the manufacturer’s performance test, specification list, or military written procedures.
- Performed technical maintenance and troubleshot complex and sophisticated Systems/Equipment to component level.
- Performed Calibrations in areas of temperature, pressure, flow, mass, frequency, and dimensional.
Education
MA - Management
American Military University
Charles Town, WV04.2024
BS - Technical Management
American Military University
Charles Town, WV04.2022
AS - Technical Management
American Military University
Charles Town, WV04.2022
Certificate - Technical Management
American Military University
Charles Town, WV04.2022
Certificate -
Intermediate Level Calibration of Physical/Dimensional And Measuring Systems School
Biloxi, MS11.2006
Certificate -
General Purpose Electronic Test Equipment Repair Calibration School
Pensacola, FL11.2006
Certificate -
Avionics Technician Intermediate
Pensacola, FL01.2006
Certificate -
Apprentice Technical Training
Pensacola, FL01.2006
High School -
Atlantic High School
Port Orange, FL05.2005
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Operations management
- Adaptability and flexibility
- Team development
Specialized Training
- Completed numerous hours of formal U.S. Navy instruction to include Lean/Six Sigma, Safety, Corrosion Control, Hazmat and ESD.
- MPACT training to include Pneumatics, electrical troubleshooting, basic electronics, and electrical pneumatics/fluid control.
- Tri-Nova Flow Course 1 & 2
- East Coast Metrology Custom Dimensional Course
- Sonotec SONOFLOW Calibration training
Timeline
Metrology Manager
Novo Nordisk
09.2023 - Current
Metrology Specialist
Novo Nordisk
01.2023 - 09.2023
Metrology Area Specialist
Novo Nordisk
09.2021 - 12.2022
Metrology Process Lead
Novo Nordisk
12.2017 - 09.2021
Metrology Technician
Novo Nordisk
08.2014 - 12.2017
Process Maintenance Technician II
Novo Nordisk
06.2010 - 08.2014
Calibration/PMEL Technician
United States Marine Corps
07.2005 - 07.2010
MA - Management
American Military University
BS - Technical Management
American Military University
AS - Technical Management
American Military University
Certificate - Technical Management
American Military University
Certificate -
Intermediate Level Calibration of Physical/Dimensional And Measuring Systems School
Certificate -
General Purpose Electronic Test Equipment Repair Calibration School
Certificate -
Avionics Technician Intermediate
Certificate -
Apprentice Technical Training
High School -
Atlantic High School
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