Joshua Hall
Raleigh
Summary
Dynamic healthcare administrator driving operational excellence through strategic planning and compliance management. Successfully implemented initiatives that improved patient services and reduced costs, leading cross-functional teams to optimize workflows and enhance resource allocation. Committed to creating impactful healthcare environments that prioritize quality and efficiency.
Overview
13
13
years of professional experience
Work History
Material Handler
Fed Ex Ground
Raleigh
01.2026 - Current
- Operated material handling equipment to move packages, ensuring timely delivery.
- Sorted and organized packages to facilitate prompt distribution.
- Loaded and unloaded trucks while adhering to safety protocols, minimizing risk during operations.
Healthcare Administrator
Amergis Healthcare Staffing
03.2024 - Current
- Developed and implemented strategic initiatives to enhance patient care and reduce operational costs.
- Developed and implemented operational policies, improving patient care standards and aligning with best practices.
- Oversaw operational efficiency across multiple healthcare facilities, ensuring regulatory compliance and enhancing service delivery.
- Managed budgeting processes, optimizing resource allocation for improved financial performance.
- Led cross-functional teams in workflow optimization projects, resulting in streamlined operations and improved service delivery.
- Managed healthcare payment emails, facilitating timely processing and effective communication with stakeholders.
National Healthcare Recruitment Manager
AMERGIS (MAXIM) STAFFING
05.2021 - Current
- Recruiting RN nurses and LPN healthcare professionals, SPED Teachers, general Teachers, healthcare techs
- Achieved 70-100 calls per day, 1 deal per week, 250 text messages, 250 emails, 20 connects per week, and 2 offers made per week while supporting 18 teachers.
- Managed office operations by handling emails, processing payments, and scheduling appointments to ensure smooth daily operations.
Opener
McDonald's
02.2024 - 11.2025
- Coordinated with 5 team members to ensure continuous production of accurate products with minimal waste.
- Trained new staff on operational procedures and customer service best practices.
- Maintained cleanliness and organization of food preparation areas, ensuring compliance with health standards.
- Monitored inventory levels, supporting stock management and supply ordering processes.
- Operated kitchen equipment to prepare and assemble menu items efficiently.
Sales Representative Manager
SPECTRUM
04.2013 - 05.2021
- Sold and promoted internet, cable, voice, and cell phone services while managing 5 sales reps and overseeing training.
- Oversaw weekly sales of internet, cable TV, cell phone, and voice phone services to drive revenue.
- Fostered strong client relationships, resulting in increased customer retention and satisfaction rates.
- Created training programs to improve product knowledge and sales techniques for representatives.
Education
Associate of Science - Medical Billing And Coding
Wake Technical Community College
Raleigh, NC02-2026
associates degree -
AKRON UNIVERSITY
Akron, OH05-2011
High School Diploma -
Buchtel High School
Akron, OH06-2003
Skills
- Very quick learner
- Works great under pressure
- Positive mindset
- Compassionate
- Healthcare compliance
- Medical billing
- Health informatics
- Patient care standards
- Customer service
- Data entry accuracy
Timeline
Material Handler
Fed Ex Ground
01.2026 - Current
Healthcare Administrator
Amergis Healthcare Staffing
03.2024 - Current
Opener
McDonald's
02.2024 - 11.2025
National Healthcare Recruitment Manager
AMERGIS (MAXIM) STAFFING
05.2021 - Current
Sales Representative Manager
SPECTRUM
04.2013 - 05.2021
Associate of Science - Medical Billing And Coding
Wake Technical Community College
associates degree -
AKRON UNIVERSITY
High School Diploma -
Buchtel High School