JOSHUA CEDIEL
Charlotte,NC
Summary
Dynamic professional with over nine years of diverse experience in financial management and customer service. Expertise in managing substantial accounts receivable, establishing effective credit terms, and enhancing cash flow while minimizing bad debt. Proven ability to foster exceptional customer relationships and deliver training programs that elevate team performance. Adept at utilizing analytical skills to drive financial decisions and operational efficiency. Committed to excellence and continuous improvement in all aspects of financial operations.
Overview
9
9
years of professional experience
Work History
Material Damage Adjuster
National General Insurance Company
03.2025 - Current
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Followed up on potentially fraudulent claims initiated by claims representatives.
- provided excellent customer service throughout process for customers with polices or those with a duty to indemnify.
Credit Specialist
United Rentals
09.2022 - 01.2025
- Managed accounts receivable for my assigned portfolio ~15M
- Established credit terms and limits for customers to maintain cash flow and reduce bad debt
- Processed credit and debit cards in a secure and compliant manner
- Provided exceptional customer service
- Assisted in developing and leading Excel Ambassador training program across Credit department
Sales Associate
Request Boutique
09.2019 - 06.2022
- Provided Excellent customer service
- Managed financial transactions
- Consistently met and exceeded sales goals as a leader in the workplace
- Remained Knowledgeable of all products offered
- Built productive relationships with customers
Office Manager
Triad Closets & More
08.2016 - 12.2020
- Maintains & oversees all office functions
- Resolve customer inquires/facilitate communication with contractors
- Managed & directed all accounts receivable
- Assists in Sales Process as necessary
- Developed internal financial controls to reduce the risk of fraud & errors
- Organized Projects & scheduling to balance efforts
Education
Bachelor of Science - Business Administration with a concentration in Business Studies
University of North Carolina at Greensboro
12.2020
Skills
- Customer Account Management
- Customer Service
- Sales
- Financial Accounting
- Sales Processes
- Scheduling
- Telephone Skills
- Accounts Receivable
- Microsoft Office
- Communication Skills
- Team Building
- Financial Analysis
- Data Analysis
- Business Informatics
Languages
Spanish
Native or Bilingual
Timeline
Material Damage Adjuster
National General Insurance Company
03.2025 - Current
Credit Specialist
United Rentals
09.2022 - 01.2025
Sales Associate
Request Boutique
09.2019 - 06.2022
Office Manager
Triad Closets & More
08.2016 - 12.2020
Bachelor of Science - Business Administration with a concentration in Business Studies
University of North Carolina at Greensboro
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