Joshua Bryant
Charlotte
Summary
IT and automation professional with 5+ years of experience supporting enterprise technology and operational systems within manufacturing and regulated environments. Proven background in system troubleshooting, access support, automation-driven operations, and cross-functional collaboration with IT, engineering, and operations teams. Actively developing specialized expertise in cloud identity and access management (IAM), including Microsoft Entra ID (Azure AD), Microsoft 365 administration, and foundational security and compliance practices. Known for strong operational discipline, reliability, and adherence to least-privilege access and standardized processes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
IT Analyst Technician / Operations Support
Mark Anthony Brewing Inc.
01.2023 - Current
- Supported enterprise IT systems critical to production, logistics, and shipping operations, ensuring system availability, integrity, and secure access.
- Diagnosed and resolved system errors impacting shipments and operational workflows through root cause analysis and timely remediation.
- Assisted with identity- and access-related issues across operational systems, ensuring permissions aligned with job roles and least-privilege principles.
- Maintained and troubleshot advanced automated and robotic systems, contributing to improved system reliability and operational uptime.
- Collaborated closely with operations, engineering, and IT teams to enhance system performance, security posture, and process efficiency.
BFS Technician / Warehouse Systems Operator
Nephron Pharmaceuticals Corporation
10.2020 - 01.2023
- Operated and monitored highly regulated Blow-Fill-Seal (BFS) systems in compliance with strict regulatory and security requirements.
- Enforced access control procedures and operational policies to preserve system integrity and audit readiness.
- Managed system documentation, reporting, and equipment lifecycle tracking.
- Supported warehouse and logistics systems with an emphasis on accuracy, accountability, and compliance.
Automation Technician
Samsung Electronics Home Appliances of America
10.2017 - 10.2020
- Monitored and maintained automated production systems to ensure continuous operations and adherence to quality and security standards.
- Investigated system disruptions and implemented corrective actions to reduce downtime and maintain compliance with operational requirements.
- Supported system upgrades and configuration changes across evolving technology platforms.
- Developed strong troubleshooting and analytical methodologies transferable to enterprise IT and cloud environments.
Education
Associate of Science - Communication & Computer Science
Orangeburg-Calhoun Technical College
Orangeburg, SCundefined
Lake Marion High School & Technology Center
Santee, SCSkills
- Microsoft Entra ID (Azure Active Directory)
- Identity & Access Management (IAM – foundational)
- Role-Based Access Control (RBAC)
- Microsoft 365 Administration (Exchange, Teams, SharePoint)
- PowerShell Automation (basic scripting)
- Active Directory & Hybrid Identity Concepts
- System Monitoring & Troubleshooting
- Incident Response & Operational Support
Certification
- Microsoft Certified: Identity and Access Administrator (SC-300) – In Progress
- AZ-500: Azure Security Engineer – Planned
Timeline
IT Analyst Technician / Operations Support
Mark Anthony Brewing Inc.
01.2023 - Current
BFS Technician / Warehouse Systems Operator
Nephron Pharmaceuticals Corporation
10.2020 - 01.2023
Automation Technician
Samsung Electronics Home Appliances of America
10.2017 - 10.2020
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Lake Marion High School & Technology Center
Associate of Science - Communication & Computer Science
Orangeburg-Calhoun Technical College
ADDITIONAL HIGHLIGHTS
- Experience supporting systems in highly regulated, compliance-driven environments (pharmaceutical and manufacturing).
- Strong operational discipline aligned with enterprise IT and ITIL-style practices.
- Hands-on troubleshooting experience relevant to IAM incidents, access issues, and service disruptions.
- Comfortable working with documentation, runbooks, and standard operating procedures.
- Proven ability to collaborate with cross-functional teams to improve system reliability and security posture.
- Actively building hands-on experience with Azure, Entra ID, and identity automation through labs and self-directed learning.