Joshua Basnight
Durham
Summary
Dynamic customer service professional with a proven track record at K Squared J Squared, consistently achieving high passenger satisfaction scores. Skilled in customer service optimization and adept at addressing inquiries promptly. Strong communicator with a Cisco Certified Network Associate background, enhancing both client relations and technical support.
Overview
2026
2026
years of professional experience
Work History
Costumer Service.
K Squared J Squared
- The trucking company answered many questions from brokers.
- Provided exceptional customer service, promoting repeat business from satisfied clients.
Collected money and helped people.
Chipolte
- Assisted in food preparation, ensuring adherence to safety and quality standards.
- Maintained cleanliness of workstations, enhancing overall kitchen efficiency.
- Collaborated with team members to streamline service during peak hours.
- Developed familiarity with menu items, providing accurate information to customers.
Babysitter
Bright Horizons
05.2023 - 05.2025
- Supervised children's activities to ensure safety and engagement.
- Prepared nutritious meals and snacks, adhering to dietary restrictions.
- Developed and implemented educational games fostering cognitive skills.
- Communicated effectively with parents regarding children's progress and needs.
Cisco Certified Network Associate
Durham School of Technolgy
08.2023 - 05.2024
- Configured and maintained Cisco routers and switches to ensure optimal network performance.
- Assisted in troubleshooting network connectivity issues for clients and staff.
- Collaborated with team members to implement network security measures.
- Documented network changes and updates to maintain accurate records.
Education
Bachelor of Science -
Barton College
Wilson NC05-2029
Timeline
Cisco Certified Network Associate
Durham School of Technolgy
08.2023 - 05.2024
Babysitter
Bright Horizons
05.2023 - 05.2025
Costumer Service.
K Squared J Squared
Collected money and helped people.
Chipolte
Bachelor of Science -
Barton College