Joshua Bailey
Robbinsville,NC
Summary
Devoted Funeral Director and Embalmer with extensive experience in industry and talent for consoling bereaved families. Patiently counsels families, as well as clients exploring pre-need future funeral options. Has worked closely with people of different faiths, cultures, and backgrounds to ensure that their loved ones have the dignified final disposition all mankind deserves.
Dynamic individual with hands-on experience and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Funeral Director and Embalmer
Crisp Funeral Home
10.2022 - Current
- Have met with and taken care of over 200 families since starting with Crisp.
- Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Discussed pre-arranged funeral options and explained pricing to clients.
- Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.
- Performed embalming procedures and updated case study reports.
- Discussed nature of funeral service, disposition of remains and funeral costs with family members.
- Secured and filed burial permits and made funeral arrangements.
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Communicated with insurance companies to secure death benefits for payment of services.
- Picked up deceased at private homes, hospitals and county morgues.
- Closed and secured caskets and led funeral corteges to churches and burial sites.
- Worked with cemeteries to schedule grave opening and closing.
- Arranged clergy, music and other service details for clients.
- Completed death certificates, burial permits and other legal documents for families.
- Improved appearance of remains with use of cosmetics.
- Managed timing of floral deliveries for multiple services per day.
- Helped families select funeral and burial details from range of available options.
- Assisted clients with pre-arranging funeral services.
- Coordinated transportation of remains between medical facilities, funeral home and burial locations.
- Embalmed human remains to slow decomposition.
- Supported grieving loved ones through difficult time and aided with details such as obituary notice wording.
- Completed incisions to withdraw blood and waste and inserted embalming fluid with pump.
- Prepared remains for services, viewings, and cremations.
- Adhered to health and sanitation laws for all embalming processes.
- Assisted with autopsies, reports, and transport.
- Sutured incisions with meticulous precision and attention to detail.
- Coordinated body preparation and preservation.
- Reshaped or reconstructed disfigured or maimed bodies when necessary using dermasurgery techniques and materials such as clay, cotton and wax.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Dressed bodies and placed in caskets.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Gained strong leadership skills by managing projects from start to finish.
- Worked well in a team setting, providing support and guidance.
Apprentice Funeral Director and Embalmer
Bryant Grant Funeral Home
03.2022 - 10.2022
- Drafted and published 3 to 5 obituaries per week on behalf of families served.
- Worked flexible hours across night, weekend, and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
- Proven ability to develop and implement creative solutions to complex problems.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
- Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
- Discussed pre-arranged funeral options and explained pricing to clients.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.
- Performed embalming procedures and updated case study reports.
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
- Secured and filed burial permits and made funeral arrangements.
- Discussed nature of funeral service, disposition of remains and funeral costs with family members.
- Arranged clergy, music and other service details for clients.
- Worked with cemeteries to schedule grave opening and closing.
- Closed and secured caskets and led funeral corteges to churches and burial sites.
- Picked up deceased at private homes, hospitals and county morgues.
- Communicated with insurance companies to secure death benefits for payment of services.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Prepared remains for services, viewings, and cremations.
- Completed incisions to withdraw blood and waste and inserted embalming fluid with pump.
- Supported grieving loved ones through difficult time and aided with details such as obituary notice wording.
- Embalmed human remains to slow decomposition.
- Coordinated transportation of remains between medical facilities, funeral home and burial locations.
- Assisted clients with pre-arranging funeral services.
- Helped families select funeral and burial details from range of available options.
- Managed timing of floral deliveries for multiple services per day.
- Improved appearance of remains with use of cosmetics.
- Completed death certificates, burial permits and other legal documents for families.
- Reshaped or reconstructed disfigured or maimed bodies when necessary using dermasurgery techniques and materials such as clay, cotton and wax.
- Coordinated body preparation and preservation.
- Sutured incisions with meticulous precision and attention to detail.
- Assisted with autopsies, reports, and transport.
- Adhered to health and sanitation laws for all embalming processes.
- Worked well in a team setting, providing support and guidance.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Dressed bodies and placed in caskets.
- Utilized embalming techniques to restore deceased bodies to suitable conditions for viewing.
- Conducted removal of bodies from place of death, transporting to funeral home.
- Applied effective time management techniques to meet tight deadlines.
Apprentice Funeral Director and Embalmer
Townson Smith Funeral Home
01.2020 - 10.2022
- Learned and adapted quickly to new technology and software applications.
- Drafted and published 2-3 obituaries per week on behalf of families served.
- Proven ability to develop and implement creative solutions to complex problems.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Excellent communication skills, both verbal and written.
- Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
- Discussed pre-arranged funeral options and explained pricing to clients.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.
- Performed embalming procedures and updated case study reports.
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
- Secured and filed burial permits and made funeral arrangements.
- Discussed nature of funeral service, disposition of remains and funeral costs with family members.
- Arranged clergy, music and other service details for clients.
- Worked with cemeteries to schedule grave opening and closing.
- Closed and secured caskets and led funeral corteges to churches and burial sites.
- Picked up deceased at private homes, hospitals and county morgues.
- Communicated with insurance companies to secure death benefits for payment of services.
- Prepared remains for services, viewings, and cremations.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Completed incisions to withdraw blood and waste and inserted embalming fluid with pump.
- Supported grieving loved ones through difficult time and aided with details such as obituary notice wording.
- Embalmed human remains to slow decomposition.
- Coordinated transportation of remains between medical facilities, funeral home and burial locations.
- Assisted clients with pre-arranging funeral services.
- Helped families select funeral and burial details from range of available options.
- Managed timing of floral deliveries for multiple services per day.
- Coordinated body preparation and preservation.
- Reshaped or reconstructed disfigured or maimed bodies when necessary using dermasurgery techniques and materials such as clay, cotton and wax.
- Completed death certificates, burial permits and other legal documents for families.
- Improved appearance of remains with use of cosmetics.
- Sutured incisions with meticulous precision and attention to detail.
- Assisted with autopsies, reports, and transport.
- Adhered to health and sanitation laws for all embalming processes.
- Worked well in a team setting, providing support and guidance.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Dressed bodies and placed in caskets.
- Utilized embalming techniques to restore deceased bodies to suitable conditions for viewing.
- Conducted removal of bodies from place of death, transporting to funeral home.
- Applied effective time management techniques to meet tight deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
Regional Buyer Food and Alcohol
Harrahs Cherokee Casino and Resort
09.2017 - 04.2021
- Maintained complete documentation and records of all purchasing activities.
- Maintained key item stock levels and wrote or expedited purchase orders.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Developed cost-effective purchasing strategies to maintain inventory levels and improve operational procedures.
- Analyzed current vendors and products to stay abreast of market trends and evaluate new suppliers.
- Developed and improved account relationships.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Forecasted purchasing trends and improved merchandising strategies.
- Studied and monitored market trends to identify potential suppliers.
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
- Negotiated contracts with vendors for cost-effective purchasing terms.
- Provided clerks with information to print on price tags such as price, mark-ups or mark-downs or style number.
- Managed and maintained purchase orders and invoices.
- Developed and managed budgets for purchasing and projected purchasing needs.
- Collaborated with sales team to identify and fulfill customer needs.
- Cultivated relationships with wholesalers and distributors to increase inventory availability.
- Established relationships with vendors to secure competitive pricing and discounts.
- Created hands-on training program for newly hired employees to acclimate each person to company policies and procedures and individual job duties.
- Researched and identified new suppliers and vendors.
- Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.
- Analyzed sales and inventory data to determine purchasing needs and reorder points.
- Sourced new vendors in effort to boost range of products offered in store locations while reducing costs through strategic contract negotiations.
- Communicated with suppliers to negotiate best pricing on apparel and accessories.
- Evaluated product quality and vendor performance to maintain quality standards.
- Devised and implemented policies and procedures for purchasing and inventory control.
- Prepared and analyzed reports to track inventory and purchasing trends.
- Reviewed each store location's buying trends to ascertain correct assortment of apparel for maximum sales and profits.
Education
Associate of Science - Mortuary Science
Fayetteville Technical Community College
Fayetteville, NC04-2021
Associate of Science - Business Managment
Southern New Hampshire University
Hooksett, NH12-2020
High School Diploma -
Robbinsville High School
Robbinsville, NC05.2003
Skills
- Obituary writing
- Cremations / Crematory maintenance
- Embalming techniques / Mortuary operations / Funeral planning / Organ donor reconstructions / Body preparation
- OSHA regulations
- Valid North Carolina driver's license
- Knowledge of Funeral Tech, Tukios, Passare, and Tribute Tech
- Legal compliance
- Licensed Funeral Licensee in North Carolina
- Compassionate communication
- MS word, excel, and outlook
- Sales and marketing
- Pre-need insurance Sales License S3642
Accomplishments
Accomplishments and accolades are few and far between in this industry. We all strive and work hard to accomplish and provide for the needs of the families we deserve. I have while working in this field accomplished many things that I personally am proud of, from restorations and embalming of remains for ship outs and services, to selling a Wilbert Bronze, and a 2889 Brushed 48oz Bronze (total service retail $68,680.00, in 2025 while working at Crisp Funeral Home). I have a rapport with most of my families that allows me to understand and communicate with them on a level that is personal and professional.
From 2022-current i have met with and served over 300 families and while at Crisp Funeral Home I have also embalmed decedents who were under the care of the other funeral directors as well.
Certified NFDA Crematory Operator since 2021
Certification
- Certified Crematory Operator May 2021
- NCFSL 3642 - October 2022 to Present
Timeline
Funeral Director and Embalmer
Crisp Funeral Home
10.2022 - Current
Apprentice Funeral Director and Embalmer
Bryant Grant Funeral Home
03.2022 - 10.2022
Apprentice Funeral Director and Embalmer
Townson Smith Funeral Home
01.2020 - 10.2022
Regional Buyer Food and Alcohol
Harrahs Cherokee Casino and Resort
09.2017 - 04.2021
Associate of Science - Mortuary Science
Fayetteville Technical Community College
Associate of Science - Business Managment
Southern New Hampshire University
High School Diploma -
Robbinsville High School
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