Joshua Annis
Havelock,NC
Summary
Dynamic culinary professional with extensive experience at Sodexo USA, excelling in kitchen management and food presentation. Proven track record in mentoring junior staff and implementing cost control measures, significantly reducing waste. Adept at fostering teamwork and enhancing customer satisfaction through meticulous attention to detail and adherence to food safety standards.
Forward-thinking professional offering more than 20 years of experience working in fast-paced kitchens. Skilled at staying focused and productive in high-stress situations and maintaining calmness in busy times. Excellent and proven skills.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
26
26
years of professional experience
Work History
Senior Cook
Sodexo USA
05.2021 - 08.2025
- Oversaw kitchen operations, ensuring compliance with health and safety regulations.
- Trained and mentored junior cooks on culinary techniques and food preparation standards.
- Streamlined inventory management processes to minimize waste and optimize ingredient usage.
- Collaborated with management to improve service delivery efficiency during peak hours.
- Conducted quality control checks on food presentation and taste before service.
- Enhanced team performance through regular feedback sessions and skills assessments.
- Consistently met or exceeded daily production goals while maintaining high-quality standards.
- Enhanced customer satisfaction with consistent attention to plating detail and presentation.
- Contributed to a positive workplace culture by fostering strong relationships with co-workers and demonstrating leadership skills.
- Mentored junior cooks, providing guidance on advanced cooking techniques and best practices.
- Supported front-of-house staff with timely dish preparation and efficient communication during busy shifts.
- Conducted routine equipment maintenance checks, minimizing downtime due to malfunctioning appliances.
- Reduced food waste by monitoring inventory levels and adjusting production accordingly.
- Collaborated with fellow cooks to ensure smooth service during high-volume periods.
- Spearheaded efforts to maintain accurate recipe files, ensuring consistency across all dishes produced within the establishment.
- Maintained a clean and sanitary work environment, adhering to strict health department guidelines.
- Disciplined and dedicated to meeting high-quality standards.
Cook Shift Leader
Waffle House
09.2016 - 05.2021
- Supervised kitchen operations ensuring compliance with health and safety standards.
- Trained and mentored new staff on cooking techniques and service protocols.
- Implemented process improvements that enhanced food quality and consistency.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Handled high-pressure situations calmly and professionally, maintaining focus on completing tasks efficiently without compromising quality.
- Supported overall restaurant success through cross-training in various positions when necessary to provide adequate coverage during busy times.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Contributed to positive workplace culture by fostering open communication among team members and addressing issues proactively before they escalated.
- Improved kitchen efficiency by implementing streamlined cooking processes and procedures.
- Streamlined food preparation tasks for more efficient service during peak hours.
- Collaborated with front-of-house staff to ensure seamless communication between kitchen and dining room teams for optimal guest satisfaction.
- Assisted management with scheduling, ensuring proper coverage during busy shifts and reducing labor costs.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Measured and mixed ingredients according to precise recipes for best results.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Monitored food quality and presentation to maintain high standards.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
General Manager
McDonald's
01.2000 - 01.2016
- Oversaw daily operations, ensuring compliance with company standards and procedures.
- Managed staff recruitment, training, and performance evaluations to enhance team effectiveness.
- Implemented cost-control initiatives that improved operational efficiency and reduced waste.
- Developed strategic marketing plans to drive customer engagement and boost franchise sales.
- Analyzed financial reports to identify trends, inform decision-making, and optimize profitability.
- Fostered a positive work environment through effective communication and employee recognition programs.
- Led cross-functional teams in executing new product launches and promotional campaigns successfully.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
Skills
- Sanitation procedures
- Kitchen management
- Verbal and written communication
- Food safety
- Waste reduction
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Senior Cook
Sodexo USA
05.2021 - 08.2025
Cook Shift Leader
Waffle House
09.2016 - 05.2021
General Manager
McDonald's
01.2000 - 01.2016