Josh Blade
Asheville
Summary
I'm professional, hard working & a quick learner. I'm looking for an opportunity where I can learn & grow in an organization that displays ambition, prominence & loyalty. I expect a lot from myself, so it's only fair that the company I work for expect a lot from me as well. When an employer believes in their employee & supports them wholeheartedly, that employee works harder & more efficiently than one ever thought possible. I will be that employee for whomever hires me. I am hoping for a career with room for advancement & want to work for a company that I can excel in for many years to come.
Overview
13
13
years of professional experience
Work History
Protective Services Specialist
Asheville Housing Authority
09.2022 - Current
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Developed strong relationships with local community members to foster trust between the organization''s security team and its neighbors.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Examined doors, windows and gates to verify security.
- Interacted assertively but non-confrontationally with personnel and general public.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Monitored CCTV cameras and alarm systems for security breaches.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Evaluated the effectiveness of existing security measures by conducting regular audits on systems, processes, and incident reports to identify areas for improvement.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports of all security breaches and investigations.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Responded quickly to incidents and assessed active situations for security concerns.
- Investigated suspicious activities and persons to maintain security of premises.
- Reported suspicious activities and persons to law enforcement.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Security Officer
G4S Secure Solutions Inc.
10.2011 - 09.2022
- Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
- Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed.
- Denied entrance to the building to unauthorized persons.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Secured all doors in the office and main building after hours.
- Monitored and reported suspicious activities to local authorities.
- Inspected equipment, structures and materials to identify the cause of errors and defects.
- Warned offenders about rule infractions and violations and verbally evicted violators from premises.
- Monitored and authorized entrance and departure of employees and visitors.
- Circulated among visitors, patrons and employees to preserve order and protect property.
- Delivered accurate verbal and written reports to company personnel.
- Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
- Detected and apprehended any unauthorized personnel.
- Monitored security camera system day and night to protect lives and property.
- Investigated all security and safety violations.
- Patrolled commercial property and the associated parking garage.
- Noted and followed up on any unusual behavior.
- Maintained accurate and detailed logs of all events that occurred during each shift.
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on the premises.
- Responded to calls in both routine and emergency situations.
- Directed guests around the building and answered questions regarding accessibility.
- Monitored building access and identified all officials and employees before authorizing their entrance.
- Responded quickly and effectively to all security violations and duress alarms.
- Verified each individual’s right to enter restricted areas and denied access to unauthorized persons.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Paid Internship
ESPN Radio
01.2014 - 06.2014
- Did vocals for on-air promotions and events
- Guest hosted ESPN Radio sports shows
- Developed advertisements using Adobe technology while also providing the vocals for the advertisements
- Operated the radio broadcasting board for ESPN Radio shows
On-Air Sports Television Host
University Of North Carolina At Asheville
08.2013 - 05.2014
- Play-by-play on television for UNC-Asheville basketball.
- Conducted in-depth interviews with players and coaches.
- Effectively communicated with a diverse group of athletes, coaches and game officials.
Intake Specialist/Phlebotomist
Plasma Biological Services
12.2010 - 10.2011
- Communicated directly with individuals and families to provide information about eligibility requirements, application details, payment methods and applicants' legal rights during intake assessment.
- Completed intake assessment forms and filed clients' charts.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Centrifuged blood samples as outlined in clinical protocols.
- Reviewed patient records for accuracy and completeness.
- Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
- Used personal protective equipment correctly to protect coworkers and patients.
- Monitored patients for reactions and verified sample quality.
- Collected fluid or tissue samples by using appropriate collection procedures.
- Obtained blood specimens by performing venipunctures and finger sticks.
Education
Bachelor Of Science - Business Management & Mass Communications
University Of North Carolina At Asheville
Asheville, NC2016
Associate of Applied Science - Criminal Justice Technology
Asheville Buncombe Technical Community College
Asheville, NC2010
High School Diploma -
Erwin High School
Asheville, NC2005
Skills
- Excellent computer skills
- Types 77 words per minute
- Relationship building & management
- Talented leader
- Outstanding communication skills
- Decision-making
- Public speaking
- Administrative skills
- Active listening
- Sound judgment
- In-depth criminal law knowledge
- Critical reasoning
- Business analysis
- Business administration
- Financial management
- Business planning
- Business development
- Project management
- Personable
- Skilled problem solver
- Strong interpersonal skills
- Strong conflict resolution skills
- Goal-oriented
- Detail-oriented
- Motivated team player
- Excellent work ethic
- Creative problem solver
- Quick learner
- Extremely organized
- Self-motivated
- Analytical Thinking
- Customer Relations
- Emergency Response
- Project Planning
- Idea Development and Brainstorming
- Dependable and Responsible
- Problem Resolution
- Microsoft Word
- Verbal Communication
- Data Entry
- Supervision and leadership
- Interpersonal Communication
- Team Management
- Customer Service
- Calm Under Pressure
- Conflict Resolution
- Research
- Flexible and Adaptable
Accomplishments
- Member of National Honor Society of Leadership & Success
- Employee of the Month at ESPN Radio in 2014
- Board of Directors for Crime Stoppers in 2012 & 2013
- Received Firearms Training Certificate
Timeline
Protective Services Specialist
Asheville Housing Authority
09.2022 - Current
Paid Internship
ESPN Radio
01.2014 - 06.2014
On-Air Sports Television Host
University Of North Carolina At Asheville
08.2013 - 05.2014
Security Officer
G4S Secure Solutions Inc.
10.2011 - 09.2022
Intake Specialist/Phlebotomist
Plasma Biological Services
12.2010 - 10.2011
Bachelor Of Science - Business Management & Mass Communications
University Of North Carolina At Asheville
Associate of Applied Science - Criminal Justice Technology
Asheville Buncombe Technical Community College
High School Diploma -
Erwin High School