Josephine Baxley
Boone
Summary
Compassionate professional with expertise in customer service and team collaboration, specializing in conflict resolution. Experienced in training staff and enhancing student engagement while fostering positive environments. Focused on patient care and health education, committed to improving patient experiences and supporting educational initiatives through effective communication and teamwork.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Volunteer
Watauga High School
Boone
10.2025 - 12.2025
- Collaborated with teachers on lesson preparation and classroom activities to enhance student learning experiences.
- Supported student engagement through tutoring and mentoring peers.
- Ensured cleanliness and safety during activities, promoting a secure environment for student engagement.
- Coordinated logistics for school functions and extracurricular activities, facilitating smooth execution of events.
Manager
Little Ceasers
Boone
01.2025 - 09.2025
- Trained new employees on food safety and customer service standards to ensure compliance and enhance customer experience.
- Implemented quality control measures for food preparation and service, resulting in improved product consistency.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Collaborated with team members to maintain a clean and organized workspace, contributing to a safe and efficient working environment.
- Enforce health and safety regulations among all staff members consistently.
- Observed staff performance in daily operations.
CNA Student
Davidson County Community College
Lexington
08.2022 - 10.2022
- Assisted nursing staff with daily patient care activities to enhance patient comfort and safety.
- Monitored vital signs and reported changes to supervising nurses, facilitating timely medical responses.
- Supported patients with feeding, bathing, and dressing, promoting dignity and independence in daily living.
- Communicated effectively with patients to ensure comfort and understanding.
- Answered call lights promptly to assess needs of patients.
- Maintained cleanliness and organization of patient rooms and equipment.
- Demonstrated knowledge of infection control policies while performing all duties.
- Collaborated with classmates to develop practical caregiving skills during training.
Education
Bachelor of Science - Public Health
Appalachian State University
Boone, NC05-2027
High School Diploma -
East Davidson High School
Thomasville, NC06-2023
Some College (No Degree) - Certified Nursing Assistant
Davidson County Community College
LexingtonSkills
- Patient care
- Health education
- Team collaboration
- Customer service
- Time management
- Conflict resolution
Certification
Basic Life Support
Timeline
Volunteer
Watauga High School
10.2025 - 12.2025
Manager
Little Ceasers
01.2025 - 09.2025
CNA Student
Davidson County Community College
08.2022 - 10.2022
Bachelor of Science - Public Health
Appalachian State University
High School Diploma -
East Davidson High School
Some College (No Degree) - Certified Nursing Assistant
Davidson County Community College