Summary
Overview
Work History
Education
Skills
Timeline
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Joseph West

Knightdale

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

6
6
years of professional experience

Work History

High Purity Sales Specialist

Rodem Inc.
02.2025 - Current
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problemsolving.
  • Provided first-rate service to all customers and potential customers.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.

Sales and Business Development Professional

Liburdi Dimetrics Corporation
06.2024 - 02.2025
  • Organized successful trade show exhibitions, boosting brand visibility among target audiences.
  • Negotiated favorable contract terms with clients, ensuring long-term profitability for the company.
  • Optimized sales pipeline management, increasing conversion rates across all stages of the funnel.
  • Cultivated a high-performance team culture, consistently exceeding annual revenue targets.
  • Identified new market opportunities and developed targeted sales strategies for increased growth.
  • Enhanced corporate reputation with a focus on building strong relationships with key industry stakeholders.
  • Engaged with customers to build business relationships.

Process Engineer Technician

Novo Nordisk
08.2022 - 06.2024
  • Provided technical assistance to production team when issues arose.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Evaluated new technologies and equipment upgrades to enhance overall process capabilities, ensuring market competitiveness.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Coordinated with suppliers to resolve raw material issues affecting production schedules.
  • Optimized manufacturing processes by implementing continuous improvement initiatives and lean methodologies.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Participated in project reviews to enable ongoing status tracking and reporting.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Implemented standardized work instructions, enhancing operator understanding of critical tasks and improving workflow consistency.
  • Optimized system performance thorough testing and analysis.
  • Reduced production downtime by conducting thorough root cause analyses and implementing corrective actions.
  • Conducted root cause analysis to identify, prioritize and eliminate process losses.
  • Improved process safety by conducting hazard assessments and implementing risk mitigation measures.
  • Managed capital projects for the installation of new equipment or modifications to existing systems, ensuring timely completion within budget constraints.
  • Enhanced safety protocols, conducting regular inspections and safety drills for technical team.
  • Collaborated with maintenance teams on preventive maintenance programs aimed at extending the lifespan of critical equipment components.

SE&M Constructors

Senior Piping Coordinator
06.2019 - 08.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Responsible for all subcontracors and rental equipment.
  • Traveled to each project coordinating all materials, equipment and labor was onsite and made changes as needed.

Education

Associate of Applied Science - Plumbing And Welding

Wake Technical College
Raleigh, NC
08-1991

Skills

  • Relationship building
  • Turnover Package Experience
  • Safety Oriented
  • Attention To Detail
  • Clean Utilities Installations
  • Black Utilities Installations
  • Crane and Rigging Experience
  • Client relations
  • Technical support
  • Product recommendation

Timeline

High Purity Sales Specialist

Rodem Inc.
02.2025 - Current

Sales and Business Development Professional

Liburdi Dimetrics Corporation
06.2024 - 02.2025

Process Engineer Technician

Novo Nordisk
08.2022 - 06.2024

SE&M Constructors

Senior Piping Coordinator
06.2019 - 08.2022

Associate of Applied Science - Plumbing And Welding

Wake Technical College

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Joseph West