Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joseph Ruiz Rosales

Thomasville

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

7
7
years of professional experience

Work History

Server

Childress Vineyards
03.2024 - Current
  • Cultivated warm relationships with regular customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Server

Texas Roadhouse
06.2022 - 01.2024
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Answered customers' questions, recommended items, and recorded order information.

Sales Associate

Walter Discount Furniture
08.2018 - 06.2022
  • Prepared merchandise for sales floor by pricing or tagging.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.

Warehouse Worker

Walter Discount Furniture
08.2018 - 06.2022
  • Maintained clean, orderly work environment free of hazards.
  • Managed warehouse operations and verified proper shipment procedures.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Strapped items down over protective padding to secure throughout transportation.

Education

High School Diploma - Criminal Justice

Guilford Technical Community College
Jamestown, NC
06-2026

High School Diploma -

Thomasville High School
Thomasville, NC
06-2022

Skills

  • Team member support
  • Guest engagement
  • Customer service
  • Positive and professional

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Server

Childress Vineyards
03.2024 - Current

Server

Texas Roadhouse
06.2022 - 01.2024

Sales Associate

Walter Discount Furniture
08.2018 - 06.2022

Warehouse Worker

Walter Discount Furniture
08.2018 - 06.2022

High School Diploma - Criminal Justice

Guilford Technical Community College

High School Diploma -

Thomasville High School

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Joseph Ruiz Rosales