Joseph Roddy
Jacksonville,NC
Summary
A hard working individual with experience in sales, customer service, and conflict resolution. Characterized by a keenness for attention to detail and maintaining an open mind; and a willingness to continuously learn. Capable of completing an assigned task within a timely manner. Demonstrated ability to adapt to change and remain in control under pressure
Overview
12
12
years of professional experience
Work History
Aircraft Maintenance Technician
Mountain Air Cargo Inc.
Kinston, NC
06.2023 - 08.2023
- Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
- Maintained repair logs to document all corrective and preventive aircraft maintenance.
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Diagnosed faults and developed resolution plans.
Server
Blackbeard's Triple Play
Jacksonville, NC
02.2023 - 07.2023
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Laborer
A-Team Exteriors LLC
Jacksonville, NC
04.2022 - 08.2022
- Measured dimensions of finished pieces for conformance to specifications.
- Learned basic vinyl siding, metal trim, door and window replacement.
- Used measuring tools such as gauges and tape measure to identify conforming parts during production.
UPS Driver Helper
UPS
Jacksonville, NC
11.2021 - 12.2021
- Assisted driver with product or package deliveries to residential and commercial locations.
- Exhibited good attendance, work habits and willingness to learn job functions.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Tack Welder
Precision Hydraulic Cylinders, Inc
Beulaville, NC
10.2021 - 11.2021
- Used MIG gun arc to melt and deposit metal from electrode to workpieces.
- Assembled parts to hydraulic cylinders based on engineers drawings and specifications.
Sales Associate
Gunshop
Jacksonville, NC
01.2021 - 10.2021
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
- Prepared merchandise for sales floor by pricing or tagging.
Doorman/Server/Bartender
Wet Willies
Savannah, GA
07.2020 - 12.2020
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Checked IDs and closely examined patrons' faces to verify age.
Server/To Go Specialist
Olive Garden
Savannah, GA
02.2020 - 07.2020
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
- Interacted with individuals to meet their unique requirements and requests to provide excellent experience
- Supported needs of more than a 12- person wait staff who attended to specific needs of countless customers daily for Italian dining restaurant with social relevancy and intentionality
Aircraft Structural Repair
United States Army
Savannah, GA
05.2014 - 05.2020
- Maintained primary responsibility for a toolbox and the tools within valued at $8,000 for five years
- Completed assigned tasks prior to a deadline on a firm timeline
- Peacefully coexisted with individuals with a variety of cultural backgrounds and beliefs
- Partnered with individuals to create different possible solutions to resolve an issue
- Reported to supervisors in a professional manner regardless of personal differences
- Learned new skills such as bending metal, riveting, fiberglass, and carbon fiber repairs
- Continuously applied myself to learning a new skill through failed attempts in a training environment
Busser
Olive Garden
Jacksonville, NC
03.2012 - 04.2014
- Actively tracked the amount of product on hand in assigned areas while completing primary duties around the restaurant
- Resolved minor issues of guests to the best of my ability or addressed the concern to the proper personnel
- Maintained a positive atmosphere for a productive work environment when stress and fatigue contributed to a discomforting atmosphere
Server Assistant
Logan's Roadhouse
Jacksonville, NC
10.2011 - 03.2012
- Cooperatively worked with additional personnel to satisfy and serve as many guest as fast as possible
- Provided necessities and support in order for guests to have the best experience possible
- Determined the priority of the tables to be cleaned in order to create an optimal flow in which to serve the most amount of guests possible
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning
Education
Associate of Science - General Studies
Coastal Carolina Community College
Jacksonville, NC05.2025
Welding Certification - Welding
Vocational Training Institute
Phoenix, AZ07.2021
High School Diploma - undefined
Jacksonville High School
Jacksonville, NC06.2013
Skills
- Active secret security clearance
- Organizational skills
- Effective Communication
- Microsoft Programs experience in Word, Power Point, and Excel
- Attention to detail
- Physically Fit
- Trained in CPR and First Aid
- Working knowledge of common power and hand tools
- Basic knowledge of welding procedures and abilities
- Basic knowledge in metal working and fabrication
Military Training
- Basic Combat Training in Fort Jackson, SC.
- Advanced Individual Training in Fort Eustis, VA.
- US Army Combat Life Saver Course.
- Equal Opportunity Training.
- Sexual Harassment Assault Response Prevention Training.
Hobbies
- Going to the beach.
- Being in nature.
- Participating in and watching sport.
Timeline
Aircraft Maintenance Technician
Mountain Air Cargo Inc.
06.2023 - 08.2023
Server
Blackbeard's Triple Play
02.2023 - 07.2023
Laborer
A-Team Exteriors LLC
04.2022 - 08.2022
UPS Driver Helper
UPS
11.2021 - 12.2021
Tack Welder
Precision Hydraulic Cylinders, Inc
10.2021 - 11.2021
Sales Associate
Gunshop
01.2021 - 10.2021
Doorman/Server/Bartender
Wet Willies
07.2020 - 12.2020
Server/To Go Specialist
Olive Garden
02.2020 - 07.2020
Aircraft Structural Repair
United States Army
05.2014 - 05.2020
Busser
Olive Garden
03.2012 - 04.2014
Server Assistant
Logan's Roadhouse
10.2011 - 03.2012
Associate of Science - General Studies
Coastal Carolina Community College
Welding Certification - Welding
Vocational Training Institute
High School Diploma - undefined
Jacksonville High School
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