Joseph Moore
Greenville
Summary
Experienced lead line cook and former assistant store manager with a strong focus on training development and problem-solving. Committed to maintaining high standards in food safety and customer satisfaction, ensuring a safe and efficient kitchen environment. Dedicated kitchen professional with expertise in food safety and effective communication. Proven ability to resolve customer complaints and ensure exceptional service in fast-paced environments.
Overview
23
23
years of professional experience
Work History
Lead Line Cook
Parkers Barbecue Restaurant
Greenville
08.2025 - Current
- Trained new kitchen staff on food safety and cooking techniques.
- Maintained cleanliness in the kitchen area by adhering to health and safety regulations.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
Shift Manager
Wendys Old Fashioned Hamburgers
Elizabeth City
02.2016 - 07.2025
- Supervised daily operations of fast-paced restaurant environment.
- Managed inventory levels to ensure product availability.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Coached employees on interactions with customers to drive exceptional service.
- Monitored store operations to ensure compliance with company policies and procedures.
- Assisted in resolving escalated customer service issues in a timely manner.
- Enforced safety standards throughout the store including proper use of equipment.
Overnight Maintenance Technician
Walmart
Kitty Hawk
05.2009 - 11.2017
- Maintained accurate records of all maintenance activities performed.
- Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
- Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
- Assisted in training new staff on safety protocols and maintenance procedures.
Assistant Store Manager
Popeyes Chicken & Biscuits
Elizabeth City
05.2003 - 08.2009
- Developed and implemented training plans for crew members to ensure the highest level of customer service.
- Performed administrative duties such as payroll processing, scheduling meetings.
- Managed crew members' workloads efficiently to meet tight deadlines without compromising quality standards.
- Maintained inventory levels of supplies, materials, tools, and equipment needed for daily operations.
- Enforced safety regulations among staff ensuring a safe working environment at all times.
Education
High School Diploma -
Perquimans County High
Hertford, NC05-2002
Skills
- Customer service
- Team leadership
- Budget management
- Time management
- Problem solving
- Attention to detail
- Cleaning and organization
- Adaptability
Timeline
Lead Line Cook
Parkers Barbecue Restaurant
08.2025 - Current
Shift Manager
Wendys Old Fashioned Hamburgers
02.2016 - 07.2025
Overnight Maintenance Technician
Walmart
05.2009 - 11.2017
Assistant Store Manager
Popeyes Chicken & Biscuits
05.2003 - 08.2009
High School Diploma -
Perquimans County High