Joseph MacDonagh
Raleigh
Summary
Dynamic Business Developer with a proven track record at JS Waterproofing, excelling in contract negotiation and relationship building. Spearheaded initiatives that enhanced customer satisfaction and streamlined operations, resulting in increased profitability. Adept at technical troubleshooting and fostering teamwork, driving successful project completions while ensuring safety compliance and quality control.
Overview
38
38
years of professional experience
Work History
Business Developer
JS Waterproofing
06.2018 - Current
- Developed and maintained relationships with clients to enhance business partnerships.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Negotiated prices, terms of sales and service agreements.
- Diagnose and quote a plan of action for all water intrusion on clients' buildings.
- Complete all pay apps and billing on all projects.
- Developed and maintained strong working relationships with professionals within assigned territory.
Operations Manager
Exterior Diagnostic Services
06.2009 - 08.2018
- Coordinated supply chain logistics, ensuring timely delivery of products and services.
- Established inventory management protocols to optimize stock levels and minimize waste.
- Mentored junior staff, promoting a culture of continuous improvement and teamwork.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Increased profit by streamlining operations.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Fire Fighter 1&2 Emergency Medical Technician
Frenchtown Township
08.1996 - 08.2008
- Responded rapidly to emergency calls, providing essential firefighting and rescue services.
- Operated firefighting equipment and tools, ensuring optimal performance during emergencies.
- Conducted regular inspections of fire apparatus and equipment to maintain readiness.
- Trained junior firefighters in safety protocols and operational procedures to enhance team effectiveness.
Sheet Metal Supervisor
Corporate Roofing Company
04.2000 - 07.2008
- Field-verify all dimensions for in-shop fabrication.
- Coordinated project schedules, optimizing workflow and resource allocation across multiple roofing projects.
- Trained new employees on safety procedures, equipment use, and company policies to enhance team efficiency.
- Conducted regular inspections of job sites, identifying potential hazards and implementing corrective actions promptly.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
Roofing Foreman
Bloom Roofing Systems Inc.
07.1987 - 04.2000
- Supervised roofing crews to ensure compliance with safety standards and project specifications.
- Coordinated material deliveries and equipment usage to optimize workflow efficiency on job sites.
- Conducted quality inspections of completed roofing projects to maintain high standards of workmanship.
- Trained and mentored junior crew members on proper techniques and safety protocols in roofing tasks.
- Maximized roof longevity with proper installation of various roofing materials such as metal panels, single-ply membranes, and built-up roofs.
Education
High School Diploma -
Jefferson High School
Monroe, MIJourneyman Card Received - Architectural Sheet Metal
Sheet Metal Workers Local #80 Apprentice Program
Detroit, MI04-1998
Fire Fighter 1&2 EMT Certificate Received - Fire Fighter EMT
Monroe County Community College
Monroe, MI04-1998
Journeyman Card Received - Commercial Roofing Systems
Roofers Local #70 Apprentice Program
Ann Arbor, MI08-1989
Skills
- Operations management
- Safety compliance
- Project scheduling
- Quality control measures
- Technical troubleshooting
- Customer service and support
- Customer relationships
- Verbal and written communication
- Relationship building and rapport
- Quality control
- Key decision making
- New business development
- Business generation
- Contract negotiation expertise
- Effective customer communication
- Contract negotiation
- Teamwork and collaboration
Timeline
Business Developer
JS Waterproofing
06.2018 - Current
Operations Manager
Exterior Diagnostic Services
06.2009 - 08.2018
Sheet Metal Supervisor
Corporate Roofing Company
04.2000 - 07.2008
Fire Fighter 1&2 Emergency Medical Technician
Frenchtown Township
08.1996 - 08.2008
Roofing Foreman
Bloom Roofing Systems Inc.
07.1987 - 04.2000
High School Diploma -
Jefferson High School
Journeyman Card Received - Architectural Sheet Metal
Sheet Metal Workers Local #80 Apprentice Program
Fire Fighter 1&2 EMT Certificate Received - Fire Fighter EMT
Monroe County Community College
Journeyman Card Received - Commercial Roofing Systems
Roofers Local #70 Apprentice Program