Joseph Knox
Hampstead
Summary
Customer-focused professional with successful several-year career in industry. Dynamic and successful at applying skills in busy environments.
Overview
10
10
years of professional experience
Work History
Specialty Department Supervisor
Lowes ho
Lowes Home Improvement
09.2024 - Current
- Coaching and empowering sales associates
- Driving potential installations and credit goals
- Customer care follow up
- Inventory management and replenishment
- Delegation of department priorities for daily tasks
Paint Supervisor
Lowes Home Improvment
Hampstead
03.2023 - 09.2024
Fulfillment Lead
Lowes Home Improvment
Hampstead
11.2022 - 03.2023
Parts Manager
Battleship cycles and marine
Wilmington
09.2020 - 11.2022
- Parts sales for customer boat/motorcycle builds
- Inventory management
- Customer vehicle service write ups
- North Carolina vehicle safety inspector
- Insurance estimate writer
General Manager
Professional onsite sales
Wilmington
06.2017 - 09.2019
- Hospital sales of nursing and surgical staff necessities (scrubs and shoes)
- Financial accounting
- Rapport building with hospital volunteer services
- Transportation of products
- Warehouse maintenance
Ground Handling Supervisor
Delta Global Services, DGS
Wilmington
02.2015 - 05.2017
- Weights and balance checks for aircraft
- Luggage load management
- Safety inspections of aircraft
- Team management for aircraft luggage offload
- Runway and ramp safety management
- Air craft delay response
Education
Some College (No Degree) - Transfer Program
Cape Fear Community College
Wilmington, NCSome College (No Degree) - Computer and Information Sciences
University of North Carolina At Wilmington
Wilmington, NCSkills
- Customer satisfaction
- Inventory management
- Team building
- Employee training
- Safety
- Business leadership
- Handling complaints and inquiries
- Store systems
- Delegation and supervision
- Attention to detail
- Adapting and pivoting to change
- Sales coaching
- Performance management
- Visual merchandising
- Project management
- Data analysis
- Process improvement
- Conflict resolution
- Time management
- Operational efficiency
Affiliations
- Avid builder/ tinkerer
Timeline
Specialty Department Supervisor
Lowes ho
09.2024 - Current
Paint Supervisor
Lowes Home Improvment
03.2023 - 09.2024
Fulfillment Lead
Lowes Home Improvment
11.2022 - 03.2023
Parts Manager
Battleship cycles and marine
09.2020 - 11.2022
General Manager
Professional onsite sales
06.2017 - 09.2019
Ground Handling Supervisor
Delta Global Services, DGS
02.2015 - 05.2017
Some College (No Degree) - Transfer Program
Cape Fear Community College
Some College (No Degree) - Computer and Information Sciences
University of North Carolina At Wilmington