Joseph F Wright

• Consulted with customers to assess needs and propose optimal solutions.
• Managed day-to-day business operations.
• Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
• Trained and motivated employees to perform daily business functions.
• Kept all building areas and equipment functional and well-organized to promote business performance.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Operated with safety and skill to avoid accidents and delays.
• Offers all of the latest bagger audio and custom parts for your Harley Davidson
• Supervised creation of exciting merchandise displays to catch attention of store customers.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.

• Responsible for acquiring new business and growing existing business via phone
• Responsible for gathering in-depth knowledge to uncover client’s need for products and services to provide strategic solutions
• To created strategic training proposals to align with budget challenges to close business deals
• The ability to successfully work all levels of management to achieve company-wide training goals
• The ability to work with a diverse group; in a fast-paced environment to meet individual and overall team goals

• Analyzed and evaluated training effectiveness and program outcomes.
• Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.

• Contacted new and existing customers to discuss ways to meet needs through specific products and services.
• Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
• Established new accounts through cold calling and personal visits to potential customers.
• Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
• Maintain and exceeded sales quota within the first month of employment; identified as an “elite” sales representative.
• Create productive working relationship with existing customers to maintain customer service satisfaction.
• Utilize marketing materials for sales presentations and proposals to generate sales.
• Maintain an in-depth knowledge of complete line of product and service to ensure 100% customer satisfaction.