Home Health Rehab Supervisor adept at program development and cross-disciplinary collaboration. Established quality standards, mentored clinical teams, and contributed to strategic initiatives, enhancing service delivery and care coordination across therapy disciplines.
Overview
20
20
years of professional experience
Work History
Therapy Supervisor
UNC Johnston Homecare & Hospice
2020.01 - Current
Directed the rebuilding and expansion of the homecare therapy department following contract termination, restoring full PT/OT service capacity and stabilizing operations within 16 months.
Supervised a team of 14 clinicians, providing coaching, mentorship, conflict resolution support, and performance evaluations to drive clinical growth and professional development.
Designed and implemented standardized clinical workflows, documentation expectations, and cross-disciplinary processes for PT, OT, and SLP, improving consistency and service delivery.
Established evidence-based practice standards and supported clinical decision-making across therapy disciplines to improve patient outcomes and reduce variation in care.
Prepared and presented quarterly quality reports for leadership and regulatory review, driving data-informed improvement strategies.
Provided real-time leadership support for complex patient situations, staff concerns, and escalation issues to maintain continuity of care and operational stability.
Managed hiring processes, staff onboarding, and performance-related disciplinary actions, ensuring alignment with organizational culture and quality expectations.
Contributed to the Total Joint Post-Operative Care Pathway initiative, aligning home health operations with strategic care models.
Led creation of a home-based falls-prevention initiative modeled after the Otago Exercise Program, supporting safety objectives for higher-risk populations and aligning with quality-improvement goals.
Developed and maintained strategic relationships with orthopedic practices, PCP groups, and community referral sources to strengthen service utilization and improve care coordination across settings.
Physical Therapist
Johnston Memorial Hospital
2016.01 - 2020.01
Coordinated evaluation and acquisition of therapy equipment, aligning with budget, safety standards, and clinical needs to enhance patient care.
Mentored new staff and students, improving onboarding efficiency and fostering workforce development to promote long-term staff retention.
Contributed to service-line growth through initiatives like aquatic therapy program and Manage Daily Improvement project, enhancing service offerings.
Physical Therapist
United Health Services Hospital
2006.01 - 2015.01
Trained new therapists in manual techniques, modality use, documentation, and clinical reasoning, enhancing department-wide competency.
Delivered educational presentations to nursing students, fostering cross-department collaboration and improving clinical understanding.
Evaluated patient conditions to create personalized rehabilitation plans.
Administered therapeutic exercises to improve patient mobility and strength.
Collaborated with medical teams to ensure comprehensive patient care.